Senior Property/Casualty Claims Representative

Colorado Intergovernmental Risk Sharing Agency; Denver (CO); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Flexible work arrangement

Work-from-home option

Job summary

Colorado Intergovernmental Risk Sharing Agency (CIRSA) in Denver seeks a Senior Property/Casualty Claims Representative to investigate and resolve complex property and liability claims, including subrogation where appropriate.

You will work under the Claims Manager, with duties spanning investigation, coverage interpretation, litigation oversight, settlements, and client communication, while enjoying a flexible, hybrid schedule that supports work-life balance.

Qualifications

• 5+ years of progressively responsible property/liability claims handling experience.
• Bachelor’s degree preferred; CPCU, AIC, AEI designations encouraged.
• Knowledge of CGIA and experience handling federal civil rights claims helpful but not required.

Responsibilities

• Investigate and resolve property/liability claims and pursue recovery through subrogation.
• Manage litigation and defense strategies and oversee defense counsel.
• Record data, document claim information, and communicate with members and vendors.
• Identify trends and advise on loss control measures to CIRSA members.

Skills

Claims handling

Litigation management

Investigation

Customer service

Communication

Education

Bachelor’s Degree

Job description

Senior Property/Casualty Claims Representative

Colorado Intergovernmental Risk Sharing Agency (CIRSA), based in Denver, Colorado, has an opening for aSenior Property Casualty Claims Representative. CIRSA is an insurance pool that specializes in providing property/liability and workers’ compensation coverages and services for municipalities and affiliated public entities across the state of Colorado.

CIRSA is a forward-thinking employer that values a strong work/life balance. To this end, this is a flex position that allows work-from-home with occasional office presence.

Under the supervision of the Claims Manager, this senior claims adjuster position is responsible for investigating and resolving property/liability claims and/or pursuing recovery through subrogation or restitution. Duties include essential claims adjusting activities, including but not limited to investigating and researching claims to determine liability and damages; verifying and interpreting coverage; issuing coverage denials, reservation of rights letters, and similar correspondence; recording data and documenting claim information in files; responding to inquiries; managing litigation and defense strategies; overseeing the work of defense counsel; attending conferences, meetings and trials; participating in mandatory and voluntary mediations; negotiating settlements; reviewing correspondence and diary; preparing reports; processing bills and payment requests, and presenting information to members or organizations. Duties may also include identifying and reporting high loss frequency, severity losses, and trends to Risk Control; working with Risk Control to identify solutions to loss frequency and severity; working with members to identify and contain losses in the field, advising members on emerging problems; identifying fraud and working to contain fraudulent claims; providing customized customer service for high demand members, and training members on Colorado Governmental Immunity Act (CGIA) and other claims principles affecting CIRSA public entity members.

This position requires 5+ years of progressively responsible property/liability claims handling experience. A bachelor’s degree and completion of claims-related course designations, such as CPCU, AIC, and AEI, is preferred. Experience in handling litigated general liability claims, along with some property claim handling experience, is desired for this position. Knowledge of the CGIA and experience handling federal civil rights claims would be helpful but not required.

You’ll Thrive in this position if you:

• Enjoy working with people, have a positive attitude, and can actively engage with CIRSA members, property/liability claimants, staff, and vendors to develop relationships and build rapport.
• Are passionate about improving the CIRSA experience and demonstrate dedicated customer service techniques and principles.
• Are organized, results-driven, and detail-oriented, and can put those skills into resolving our members’ property/liability claims.
• Have excellent verbal and written communication skills and can convey information effectively.
• Enjoy providing exceptional customer service.
• Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.

What You Bring to CIRSA:

• Education:Bachelor’s Degree preferred.
• Work Experience:At least 5 years of professional-level experience, or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
• Knowledge of property and liability claims handling, investigatory and file documentation practices, litigation management, outstanding customer service, and a desire to learn how to handle both State and Federal claims, which can be unique to Colorado municipalities.
• Valid Driver’s License preferred.

About the Organization:

CIRSA is a municipal self-insurance pool dedicated to providing proactive risk management services and comprehensive property/liability and workers’ compensation coverages to Colorado cities and towns. Over 85% of Colorado’s municipalities make up CIRSA’s membership.

For more information on CIRSA, please visit www.cirsa.org . CIRSA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, age, sex, disability, genetic information, sexual orientation, gender identity, gender expression, military status or any other status protected by law.

Applicants selected for further consideration will be required to submit a completed CIRSA job application.

This posting is open for three weeks from the date of posting (7/27/2026).