Senior Property Associate

Jones Lang LaSalle Incorporated; Washington (District of Columbia); On-site; USD 75,000 - 82,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking a Senior Property Associate in Washington, DC to manage property operations, finance, and tenant relations on-site. You will mentor teammates and lead administrative tasks to support the property management team.

This role focuses on delivering excellent tenant service, coordinating maintenance, and driving accurate financial reporting while fostering a positive, growth-oriented environment for colleagues and clients.

Qualifications

• Bachelor’s degree in Business, Real Estate, Communications, or related field.
• 1–2 years of experience with Yardi, Kardin and MRI property management software.
• 2–3 years of office experience, preferably in commercial real estate or property management.
• 2–3 years of customer service experience.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to multitask in a fast-paced environment.
• Positive attitude with eagerness to grow in CRE industry.

Responsibilities

• Provide exceptional customer service to tenants and coordinate maintenance resolutions.
• Support property management admin tasks including data entry and record maintenance.
• Oversee financial operations including AP/AR processing, budget variance analysis, and monthly reports.
• Manage vendor coordination and work orders to ensure timely maintenance.
• Prepare monthly reports and property performance updates for senior management and clients.
• Assist lease administration including tenant move‑in processes and document filing.
• Lead tenant events and building communications to enhance tenant experience.
• On-site presence required.

Skills

Customer service

Communication

Organization

Education

Bachelor’s degree in Business/Real Estate/Communications

Tools

Yardi

Kardin

MRI

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Property Associate

What this job involves:

As a Senior Property Associate at JLL, you will take on expanded responsibilities in property operations while serving as a key liaison between tenants, property managers, vendors and other stakeholders. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. As a Senior Property Associate, you will lead specialized projects, mentor new team members and owner critical administrative functions. This position provides an outstanding opportunity to launch and grow your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

What your day-to-day will look like:

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Oversee comprehensive financial operations including AP/AR processing, budget variance analysis, and monthly financial reporting preparation
• Manage vendor coordination and work orders to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move‑in processes, document filing, and communication coordination
• Lead tenant events, building communications, and community engagement initiatives to enhance tenant experience
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
• On‑site presence required

Required qualifications:

• Bachelor’s degree in Business, Real Estate, Communications, or related field
• 1‑2 years of experience with Yardi, Kardin and/or MRI property management software
• 2‑3 years of work experience in an office environment, preferably in commercial real estate or property management
• 2‑3 years of work experience in a customer service or customer‑facing position
• Strong written and verbal communication skills
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast‑paced environment
• Positive attitude with eagerness to grow within the commercial real estate industry

Salary: $75,000.00 - $82,000.00

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 75,000.00 – 82,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On‑site –Washington, DC

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.