Senior Project Outreach & Stakeholder Liaison

American Electric Power Co.; Tulsa, Northern (OK, KY); Hybrid; USD 88,000 - 110,000; Full time

Job summary

American Electric Power seeks a Project Outreach Specialist Senior SG7 to drive field customer relations and outreach for transmission projects in Tulsa, Oklahoma. You will develop and coordinate outreach strategies, engaging landowners, local officials, and stakeholders to support project siting goals.

You will lead external affairs collaboration, manage consultants, and travel as needed to surface issues, bring local knowledge to the siting process, and ensure timely project delivery.

Qualifications

• Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, or related field.
• Four years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.
• Travel requirements are expected 25-50% of the time.
• Physical demand level is Sedentary.
• These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc.
• The ability to handle multiple projects and assignments is critical.
• May require extended hours to accomplish assigned tasks to meet requirements and schedules.
• Some overnight travel to facilities and projects (field work) is required periodically.
• Twenty to thirty percent travel time associated with this position.
• Ability to hike one mile ten percent of the time.

Responsibilities

• Works directly with affected or potentially affected landowners to gain beneficial project routing information and resolves issues before and during the transmission line routing process.
• Represents AEP Transmission and projects to external affairs teams and educates the public (landowners, thought leaders, elected officials) about proposed transmission projects.
• Determines and guides customer outreach strategies that improve two-way communications and line routing success at the project level. Also will have the responsibility of directing outside consultants and resources in support of individual projects.
• Provides field support to transmission siting, line engineering, right-of-way, and project management team to ensure projects are executed on time.
• Works closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects. Coordinates deployment of resources accordingly.

Education

Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, or related field

Job description

American Electric Power seeks a Project Outreach Specialist Senior SG7 to drive field customer relations and outreach for transmission projects in Tulsa, Oklahoma. You will develop and coordinate outreach strategies, engaging landowners, local officials, and stakeholders to support project siting goals.

You will lead external affairs collaboration, manage consultants, and travel as needed to surface issues, bring local knowledge to the siting process, and ensure timely project delivery.