Senior Project Manager (SAP SD/SM), IS&T Enterprise Systems

Apple Inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple Inc. is seeking a Senior Project Manager within IS&T Enterprise Systems in the Austin area.

You will lead initiatives supporting the Customer Service Management domain, driving modernization of the SAP landscape and maintaining one of the world’s largest SAP deployments. Ideal candidates bring 6+ years in SAP SD/SM and project management, with a track record of leading global teams and delivering complex SAP programs.

Qualifications

• 6+ years in SAP Functional and Project Management in Service/SD/SM/OTC environments.
• 6+ years in SAP SD/SM.
• Bachelor's degree in CS/IT or related field or equivalent experience.

Responsibilities

• Drive initiatives supporting Customer Service Management within SAP.
• Lead cross-functional global teams on complex SAP projects.
• Oversee SAP SD/SM deployment and SAP landscape modernization efforts.

Skills

SAP SD/SM experience

Project management

Cross-functional teamwork

Education

Bachelor's degree in Computer Science / Information Technology

Tools

SAP S/4HANA

ABAP

UI5 / Fiori

BRFPlus

Enterprise Portal

Job description

Senior Project Manager (SAP SD/SM), IS&T Enterprise Systems

Austin Metro Area, Texas, United States Software and Services

Enterprise Systems is part of IS&T and owns the technology behind Apple's SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world's largest single-instance SAP deployment — a platform that sustains Apple's global supply chain and the integrity of its core financial systems.

Description

Apple's SAP Global Systems organization within IS&T has an opening for EPM to participate in and drive initiatives supporting Customer Service Management business areas. We are looking for a highly motivated, creative and hands-on project manager to join our team.Want to be challenged to think creatively? Ready to be part of a team that makes a difference? Apple’s IS&T manages key business and technical infrastructure at Apple -- how online orders are placed, customer experience with technology in our retail stores, reseller sales and services, network capacity needs around the world and much more.

Minimum Qualifications

• 6 years experience in SAP Functional and Project Management working in a Service Management, Sales and Distribution or Order Management environment
• 6 years experience in SAP SD/SM
• Bachelors Degree in Computer Science, Information Technology or a related field or equivalent years of experience.

Preferred Qualifications

• Experience in leading cross-functional global teams on complex projects
• SAP configuration experience in the service management/OTC functional (service notifications, service contracts, quotes, order generation and processing, pricing, contract management)
• Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.
• Knowledge of ABAP/4 development code reading and debugging, SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, or Business Technology Platform.
• Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers, and insurance partners.
• Strong communication skills with ability to work on multiple projects simultaneously with minimal supervision.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.