Senior Project Manager, Prior Authorization & Concierge

Mayo Clinic; Rochester (MN); On-site; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision plan

HSA/FSAs

Retirement package

Job summary

Mayo Clinic is seeking a Senior Project Manager to lead major/complex projects within Revenue Cycle, including Prior Authorization and Concierge Financial Navigation. You will plan, coordinate, and deliver projects on time and on budget, applying Mayo Clinic PM methodologies.

Expect hybrid work with on-site expectations within 100 miles of Mayo Clinic campuses. You will guide Agile practices, coach teams to higher maturity, manage product backlog with Product Owner, and mentor staff in project

Qualifications

• Bachelor's degree with 10 years’ experience in Project Management or Master's with 7 years’ experience in Project Management.
• Active PMP certification is required.
• Experience with Agile methodologies and Scrum ceremonies.
• Ability to manage budgets and deliver projects on time and within scope.

Responsibilities

• Lead major/complex projects within Revenue Cycle’s Enterprise Prior Authorization and Concierge Financial Navigation teams.
• Direct planning, directing, coordinating, and delivering project activities through full life cycle.
• Ensure adherence to Mayo Clinic project management methodologies and standards.
• Monitor and control budgets, timelines and risks; drive on-time project completion.

Skills

Budget management

Agile methodologies

Scrum

Team leadership

Education

PMP certification

Bachelor's degree in Project Management or related field

Master's degree in Project Management or related field

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

The Senior Project Manager (PM) works independently, assuming primary responsibility for planning, directing, coordinating and delivering project activities through the entire project life cycle (from initiation through handoff to customer) that are major/complex/business critical. The Senior PM is responsible to lead project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards. This position will primarily support projects within Revenue Cycle's Enterprise Prior Authorization teams (medical, transplant, and pharmacy) as well as the Concierge Financial Navigation teams. This position will report to the Senior Director of Revenue Cycle over these teams.

The Senior PM will lead large projects that have site- or enterprise-level strategic importance. Project work has high to very high risk and risk interdependencies, multiple interrelationships, and may have major costs associated. Responsible for managing established budget. Leads and provides direction in the development and tracking of project budgets. Position requires strict adherence to budget management and guidelines of both the assigned department and the institution. Independently leads problem-solving and decision-making activities, within the scope of the project and change management process, taking reasonable and prudent actions to accomplish agreed upon project objectives. Leverages many years of experience to manage extensive projects and is highly competent in the implementation of project results. Uses advanced negotiations skills that are characterized by innovative thinking.

The use and application of Agile methodologies is important to this role. Many of the items important to an Agile process are not unique to Agile. This individual may be responsible for monitoring scrum processes and scrum meetings. They may work to increase efficiency, motivate the team, and advocate for changes that will ensure quality and timeliness. Leading project teams may include the following not already specified above:

• Guiding teams on Agile practices and values to implement critical projects
• Assessing maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable
• Removing impediments and blockers or guiding the team to do so; escalating to management when appropriate
• Building a trusting and safe environment where problems can be raised and resolved
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Facilitating discussion, decision making, and conflict resolution
• Supporting and educating the Product Owner, especially on creating the product backlog and ongoing backlog refinement

May have direct and indirect reports and be in a position to employ and guide the project staff in a goal-oriented way within projects. The Senior Project Manager leads and demonstrates project-focused culture at Mayo Clinic and also advises/provides mentorship to other staff regarding project management practices, methods, and standards.

Qualifications

Bachelor's degree with 10 years’ experience in Project Management and business-related activities or Master's degree with 7 years’ experience in Project Management. Education preference: project management, business administration, agile/scrum, management. Active (unexpired) Project Management Professional (PMP) certification is required.

Candidates should also include any certifications they have, which do not supersede the PMP certification, which may include but are not necessarily limited to Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, Risk Management Professional (RMP) and/or Certified Scrum Professional (CSP).

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Exemption Status

Exempt

Compensation Detail

$107,452 - $168,292/ year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

40

Schedule Details

Monday – Friday, 8:00 a.m. – 5:00 p.m. This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Weekend Schedule

None

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates inE-Verifyand may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.