Senior Project Manager, IT

Fetch; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Fetch is seeking a Senior Project Manager to own delivery management, roadmap planning, and executive reporting for Information Security and Enterprise IT. You will consolidate planning and reporting across teams, surface risks early, and provide leadership with a current view of what is shipping and why.

This is a hands-on role requiring coordination with engineers and business leaders, running planning cadences, and delivering concise updates for senior stakeholders across US offices or remote

Qualifications

• 7+ years of project or program management experience.
• Experience building roadmaps and reporting to senior leaders.
• Ability to keep multiple teams on track and resolve blockers without formal authority.
• Strong written communication for updates and documentation.
• Comfort working with engineers and technical concepts.
• Proficiency with Jira and presentation/documentation tools.
• Willingness to handle hands-on communications and documentation.

Responsibilities

• Organize work across teams: define scope, milestones, owners, and timelines.
• Run cadences such as planning, stand-ups, backlog reviews, and retrospectives.
• Identify and elevate risks, blockers, and cross-team dependencies.
• Hold teams accountable to commitments with direct, constructive feedback.
• Run intake and prioritization of new requests and enable tradeoffs.
• Build and maintain IT Operations and Information Security roadmap.
• Collaborate on capacity planning and sequencing with leads/managers.
• Keep roadmap current and communicate changes and impact.
• Develop lightweight planning/delivery processes and minimal structure.
• Produce recurring executive reporting on progress and risks.
• Prepare materials for leadership reviews and cross-functional forums.
• Provide proactive, accurate updates to avoid surprises.
• Translate complex status into clear summaries for non-technical audiences.

Skills

Roadmap development

Executive reporting

Cross-functional coordination

Stakeholder communication

Blocker resolution

Planning cadence facilitation

Risk management

Education

PMP / CSM certification or equivalent

Tools

Jira

Confluence

PowerPoint / Presentation tools

Job description

About the Role:

The Senior Project Manager owns delivery management, roadmap planning, and executive reporting for Information Security and Enterprise IT. Today, program-level roadmapping and reporting, day-to-day project coordination, and supporting communications and documentation are split across team leads and managers, which pulls them away from technical and people leadership. This role consolidates that work into one accountable owner, so teams stay focused on priorities, blockers surface early, and leadership has a clear and current view of what is shipping, what is at risk, and why.

This is a hands-on role. The right person is equally comfortable building a roadmap for senior leaders and chasing down an unresolved dependency with a team lead the same afternoon.

Role Purpose

• Give teams a single, reliable operating rhythm for planning, tracking, and delivering work.
• Surface risks, dependencies, and blockers early and drive them to resolution.
• Maintain an accurate, current roadmap and give leadership clear visibility into progress and tradeoffs.
• Free team leads and managers from coordination and reporting overhead so they can focus on technical direction and people leadershi

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities:

• Organize work across teams: define scope, milestones, owners, and timelines, and keep projects on track through regular check-ins and clear accountability.
• Run team cadences such as planning, stand-ups or status syncs, backlog reviews, and retrospectives.
• Identify, track, and elevate risks, blockers, and cross-team dependencies, and drive them to resolution with the right owners.
• Hold teams accountable to commitments in a way that is direct, constructive, and collaborative.
• Run intake and prioritization of new requests, and help leaders make tradeoffs explicit when demand exceeds capacity.
• Build and maintain the IT Operations and Information Security roadmap, translating strategic priorities into sequenced, resourced plans.
• Partner with leads and managers on capacity planning and sequencing, and flag when commitments exceed available capacity.
• Keep the roadmap current as priorities change, and communicate changes and their impact.
• Establish and continuously improve lightweight planning and delivery processes, with the minimum structure needed to work well.
• Produce recurring executive reporting covering progress against roadmap, key risks, decisions needed, and outcomes delivered.
• Prepare materials for leadership reviews, planning cycles, and cross-functional forums.
• Give stakeholders proactive, accurate updates so there are no surprises.
• Turn complex technical status into clear, concise summaries for non-technical audiences.
• Write and distribute project communications, including launch notices, status updates, and stakeholder announcements.
• Create and maintain project documentation such as plans, decision logs, meeting notes, runbooks, and process guides.
• Keep project trackers, dashboards, and shared workspaces accurate and easy to navigate.
• Use automation and AI-assisted tooling where it reduces manual reporting and documentation effort.

Minimum Requirements:

• 7+ years of project or program management experience, including managing delivery of cross-functional technical work.
• Demonstrated experience building and maintaining roadmaps and reporting to senior leaders or executives.
• Proven ability to keep multiple teams and projects on track, and to raise and resolve blockers without formal authority.
• Strong written communication: able to produce clear status updates, executive summaries, and documentation quickly and accurately.
• Comfort working with engineers and technical concepts well enough to ask the right questions and spot risk, without needing to be the deepest technical expert.
• Proficiency with project and work-tracking tools (for example Jira, or similar) and with presentation and documentation tools.
• Willingness to work across the full scope of the role, including hands-on communications and documentation.

Preferred Requirements:

• PMP, CSM, or similar certification, or equivalent experience.
• Experience in Agile or Kanban environments, and knowing when to apply each.
• Experience supporting a technical organization such as engineering, data, or IT.
• Experience establishing planning and reporting processes in a team that did not previously have them.
• Experience using AI tools or automation to streamline reporting and documentation.