Senior Project Manager, Growth Enablement
OPEN Health
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Benefits offered by this job
Job summary
OPEN Health is seeking a Sr. Project Manager, Growth Enablement (Growth Navigator) for US Remote. You will lead day-to-day planning and execution of proposals, owning timelines, resourcing, and delivery from kick-off to close.
You will partner with Global Client Partners, Practice Leadership, and operations teams to ensure scope, gates, and timelines are maintained. You’ll work in Salesforce and other systems to keep data accurate while driving continuous improvement and AI-enabled efficiencies.
Qualifications
- Bachelor’s degree required; PMP or equivalent project management certification is a plus.
- 6 to 8 years of project management experience, including leading complex, multi-stakeholder projects ideally in healthcare communications, professional services, or related agency setting
- Proven ability to manage multiple concurrent, deadline-driven projects across several teams and stakeholders
Responsibilities
- Lead end-to-end proposals, managing scope, timeline, and gates to delivery.
- Coordinate cross-functional teams across Commercial, Practice, Legal, Finance and Editorial.
- Own Salesforce opportunity records and ensure accurate forecasting data.
- Provide in-flight insights, debriefs, and process improvements for proposals.
- Develop and implement AI-enabled workflows to streamline operations.
- Support growth initiatives and account planning with senior stakeholders
Skills
Education
Tools
Job description
Recruitment Fraud Alert: OPEN Health only communicates through email addresses ending in @openhealthgroup.com, verified LinkedIn profiles, or the same applicant tracking system you used to submit your application. We will never request payment, ask for personal information early in the process, or send checks for equipment. If you're unsure about a message, please visit our official careers page or contact us directly.
Internal title: Sr. Growth Navigator
Location: US Remote
The Project Manager, Growth Enablement (known internally as a Growth Navigator) is the project management backbone for OPEN Health's commercial opportunities, leading the day-to-day planning and execution of assigned proposals.
You own the project plan, timeline, resourcing, and execution on each assigned opportunity from kick-off through delivery.
You will partner closely with Global Client Partners, Practice Leadership & Operations, and supporting functions including Commercial Optimization, Client Excellence, Legal & Contracts, Knowledge Management, Creative & Editorial, and Finance. You will always know where a proposal stands, what comes next, and who owns each next step.
You will work in Salesforce and related commercial systems to keep scope and timeline information detailed and accurate so cross-functional operations and reporting stay connected to a single source of truth.
You will bring the same continuous-improvement mindset OPEN Health expects of every team member, using AI tools to work more efficiently, flagging friction in your own workflows, and helping your project teams adopt the templates, playbooks, and systems that Growth Operations build for the organization.
This role is a fit for a highly organized operator who brings calm structure to fast-moving, cross-functional work and wants to help shape how a new commercial operating model scales.
Serve as the project manager (navigator) on assigned proposals, with priority on enterprise, multi-practice, and expansion opportunities. Own each proposal end-to-end, from triage through outcome and debrief, keeping it on track against the deadline and required gates. Build and maintain proposal timelines, shared workspaces, and resources. Schedule reviews in advance, flag risks to deadlines early, and keep team focused on strategy and solutions rather than logistics. Provide surge support to in-practice navigators when volume or complexity requires it.
Serve as the connector across commercial, practice, and central functions. Route work to Commercial Optimization, Medical Strategy, Digital & Tech Enablement, Legal & Contracts, Knowledge Management, and Creative & Editorial in line with the rules of engagement, and confirm required reviews and approvals are in place before anything reaches the client. Coordinate kickoffs, internal alignment discussions, content reviews, pitch rehearsals, and live debriefs so every team member stays connected to the status and context needed to support the proposal.
Own or oversee the Salesforce opportunity record from first signal through close or handoff for delivery, keeping status, dates, and team details accurate. Partner with Finance to ensure opportunity details that affect forecasting, such as value, probability, stage, close date, revenue phasing, and practice split, are captured early and accurately in Salesforce. Flag changes in scope, timing, or value as they happen, and support pipeline hygiene reviews that reconcile Salesforce with practice forecasts.
Report in-flight insights up to leadership, highlighting wins, escalating points of friction that need mitigation or adjudication, and explaining the why behind proposal outcomes. Conduct formal debrief process to capture debrief learnings and track proposal performance, cycle times, and gate adherence to inform future proposals and process improvements.
Partner with Growth Operations to refine proposal SOPs, templates, and shared resources. Gather feedback from Commercial and Practice teams, including through 30/60/90-day process reviews, and turn it into practical improvements. Help central and in-practice navigators work from one consistent set of expectations.
Own continuous improvement of commercial operating processes with a clear orientation towards automation and friction removal. Develop, deploy, and maintain your own AI agents to improve how proposals run day to day. Cascade AI ways of working to in-practice navigators and proposal teams through demos, quick guides, and peer coaching. Identify recurring manual work in the proposal process, surface automation opportunities, and build AI-enabled solutions, partnering with Growth Operations and contributing to roadmap initiatives.
Bring an entrepreneurial, roll-up-your-sleeves mindset to OPEN Health's broader growth agenda. As capacity allows, proactively partner with Global Client Partners on account-level priorities, including account planning, cross-functional account alignment, client meeting preparation, and organic growth initiatives. Flex to other commercial projects as priorities shift, focusing your time wherever it adds the most value to the business.
- Bachelor's degree required; PMP or equivalent project management certification is a plus
- 6 to 8 years of project management experience, including leading complex, multi-stakeholder projects ideally in healthcare communications, professional services, or related agency setting
- Proven ability to manage multiple concurrent, deadline-driven projects across several teams and stakeholders
- Working proficiency with Salesforce and comfort learning and using commercial/CRM systems as part of day-to-day delivery work.
- Familiarity with Veeva, Microsoft Project or Workfront, Power BI, SharePoint, and Microsoft 365 preferred.
- Active use of AI tools (Claude, Copilot, or similar) to improve your own workflow and output, and a willingness to teach others
- Strong organizational skills and attention to detail, with the ability to manage several workstreams at once without losing sight of quality.
- Clear, concise written and verbal communication; confident liaising with senior stakeholders
- Ability to influence without authority in a matrixed environment
- You enjoy being the person who always knows where things stand and what needs to happen next
- You see friction in a project step and your first instinct is to refine the process, not just the instance
- You actively build and refine AI agents and workflows for your own function, not only use tools that others have designed
- You believe AI-augmented ways of working will define the next decade of commercial operations and you want to help shape what that looks like in healthcare communications
- You are energized by fast-moving business where efficient coordination can be the difference between winning and losing
- You bring calm, steady momentum to demanding timelines
- This is a full-time position with the potential for less than 10% travel
At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.
OPEN Health. The right combination to unlock possibilities.
As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program
- Competitive pay, generous paid vacation, holidays and more, across all our locations
- Ongoing training and development opportunities which foster and shape your individual career path
- An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
- The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
- Diverse, inclusive culture that encourages you to bring your whole self to work
If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.
OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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