Senior Project Manager, eCOA Implementation

IQVIA; North Carolina; On-site; USD 88,000 - 220,000; Full time

Job summary

IQVIA is seeking a Project Manager to oversee delivery of eCOA projects for internal and external clients in the United States. You will drive day-to-day execution, manage scope, budget, timelines and quality, and coordinate with vendors and stakeholders to meet study goals.

Could require international travel as needed. Strong leadership, English fluency, and a background in clinical research are essential to succeed in this role at IQVIA.

Qualifications

• Bachelor degree or equivalent required.
• PM principles knowledge; PMP/PRINCE II certification is a plus.
• Clinical research experience and GCP understanding preferred.
• Strong leadership and excellent communication skills.
• Fluency in English; ability to work across functions.
• Technical background in software/clinical technologies helpful.

Responsibilities

• Manage day-to-day implementation of eCOA projects.
• Lead internal staff and coordinate project support services.
• Define and monitor scope, budgets, timelines and deliverables.
• Ensure adherence to quality, policies and client standards.
• Review contracts and project plans; validate assumptions.
• Collaborate with stakeholders to achieve study goals.
• Build strong customer relationships and drive satisfaction.
• Communicate needs and solution options to customers.
• Provide updates to sponsors and IQVIA leadership.
• Manage risk, issues, and actions; monitor project performance.

Skills

Project management

Leadership

Communication

Problem solving

Analytical thinking

Microsoft Office

Education

Bachelor degree or equivalent

PMP/PRINCE II certification (plus)

Tools

EDC

eCOA

IWRS

Job description

We are seeking a Project Manager to manage delivery of eCOA projects to internal and external clients.

Job Overview

Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).

Responsibility

• Manage day to day implementation of eCOA projects


• Manage internal staff to support customer projects and manage internal service projects


• Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle


• Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards


• Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid


• Work in close collaboration with the internal or external project stakeholders to achieve the study goals


• Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships


• Communicate effectively with customers to identify needs and propose solutions


• Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer


• Provide technical direction for the development, design, and systems integration for customer engagements


• Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation


• Provide regular updates and reports to Sponsor and IQVIA upper management


• Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items


• Implement and monitor a risk management plan at the project level (raise to program level, as necessary)


• Implement corrective actions as needed to maintain project performance Identifies opportunities for improving and streamlining projects


• Manage vendor relationship and tasks


• Manages the Lessons Learned process throughout the project lifecycle


• Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers


• Manage project team members across multiple locations and time zones


• International Travel required as needed

Education, skills and experience required

• Bachelor Degree or equivalent


• A thorough understanding of Project Management principles - PMP / PRINCE II certification is a plus


• In-depth project management experience ideally within clinical research


• Experience and understanding of the clinical research environment and GCP principles


• Strong leadership, diplomatic and motivational skills


• Open, transparent and excellent communication skills, fluency in English both verbal and written


• Proven ability to work creatively and analytically in a problem-solving environment


• Excellent in planning, organizing and monitoring


• Self-motivated, decisive, with the ability to adapt to change and competing demands


• Able to communicate and deal effectively with all levels of the organization Confident and comfortable with public speaking in front of a large and diversified audience. Ability to adjust presentation material for differing audience


• Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)


• Strong working knowledge of Microsoft Office tools

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $88,100.00 - $220,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.