Senior Project Manager - Cross-Functional Leader

GWS Tool Group; Surprise (AZ); Hybrid; USD 110,000 - 150,000; Full time

Job summary

GWS Tool Group is seeking a Senior Project Manager to lead cross-functional operational and commercial projects, driving measurable improvements in business performance and customer value. The role requires strong governance, planning, and stakeholder management across multiple functions.

The Senior PM will connect ERP, CRM, analytics, automation, and AI initiatives to strategic outcomes, while guiding change management, training, and adoption to ensure benefits realization.

Qualifications

• Bachelor's degree required.
• Seven or more years of project or program management experience.
• Experience leading complex, cross-functional transformation initiatives.
• PMP, Lean Six Sigma, Agile, or change management certification preferred.

Responsibilities

• Lead strategic operational, commercial, and digital initiatives.
• Define project scope, objectives, business cases, plans, budgets, and success measures.
• Manage milestones, resources, dependencies, risks, issues, and decisions.
• Lead project governance, steering committees, executive updates, and escalations.
• Coordinate teams across Operations, Supply Chain, Planning, Logistics, Quality, Customer Service, Engineering, Sales, Marketing, Product Management, Finance, and IT.
• Deliver operational projects such as manufacturing improvement, S&OP, supply chain optimization, inventory reduction, automation, and process standardization.
• Deliver commercial projects such as CRM, customer experience, quote-to-order, pricing, sales effectiveness, forecasting, and go-to-market improvements.
• Connect ERP, CRM, analytics, automation, and AI initiatives to business outcomes.
• Lead change management, communication, readiness, training coordination, and adoption.
• Track schedule, budget, benefits, productivity, service, customer, revenue, and adoption measures.
• Apply PMO standards, support fact-based decisions, and capture lessons learned.

Skills

Project planning

Governance & risk

Stakeholder management

Cross-functional leadership

Agile

Lean Six Sigma

Change management

Education

Bachelor's degree

PMP/Lean Six Sigma/Agile cert

Tools

ERP

CRM

Analytics tools

Job description

GWS Tool Group is seeking a Senior Project Manager to lead cross-functional operational and commercial projects, driving measurable improvements in business performance and customer value. The role requires strong governance, planning, and stakeholder management across multiple functions.

The Senior PM will connect ERP, CRM, analytics, automation, and AI initiatives to strategic outcomes, while guiding change management, training, and adoption to ensure benefits realization.