Senior Project Manager: Cross-Functional Transformation

GWS Tool Group; Town of Florida (NY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

GWS Tool Group in the United States invites a Senior Project Manager to lead cross-functional operational and commercial initiatives within the PMO. You will provide project structure, stakeholder alignment, change leadership, and measurable results that elevate business performance.

This role coordinates teams across Operations, Supply Chain, Planning, Logistics, Quality, Customer Service, Engineering, Sales, Marketing, Product Management, Finance and IT.

Qualifications

• Bachelor's degree required.
• Seven or more years of project or program management experience.
• Experience leading complex, cross-functional transformation initiatives.
• Operations or Commercial management experience preferred.
• PMP, Lean Six Sigma, Agile, or change management certification preferred.

Responsibilities

• Lead strategic operational, commercial, and digital initiatives.
• Define project scope, objectives, business cases, plans, budgets, and success measures.
• Manage milestones, resources, dependencies, risks, issues, and decisions.
• Lead project governance, steering committees, executive updates, and escalations.
• Coordinate teams across Operations, Supply Chain, Planning, Logistics, Quality, Customer Service, Engineering, Sales, Marketing, Product Management, Finance, and IT.
• Deliver operational projects such as manufacturing improvement, S&OP, supply chain optimization, inventory reduction, automation, and process standardization.
• Deliver commercial projects such as CRM, customer experience, quote-to-order, pricing, sales effectiveness, forecasting, and go-to-market improvements.
• Connect ERP, CRM, analytics, automation, and AI initiatives to business outcomes.
• Lead change management, communication, readiness, training coordination, and adoption.
• Track schedule, budget, benefits, productivity, service, customer, revenue, and adoption measures.
• Apply PMO standards, support fact-based decisions, and capture lessons learned.

Skills

Project planning

Governance

Risk management

Financial tracking

Benefits realization

Cross-functional leadership

Stakeholder management

Communication

Executive presentation

ERP

CRM

Analytics

Education

Bachelor's degree

PMP certification

Lean Six Sigma certification

Agile certification

Tools

ERP

CRM

Analytics

Job description

GWS Tool Group in the United States invites a Senior Project Manager to lead cross-functional operational and commercial initiatives within the PMO. You will provide project structure, stakeholder alignment, change leadership, and measurable results that elevate business performance.

This role coordinates teams across Operations, Supply Chain, Planning, Logistics, Quality, Customer Service, Engineering, Sales, Marketing, Product Management, Finance and IT.