Senior Project Manager/Client Service Leader – Water

Jacobs; Birmingham (AL); Hybrid; USD 165,000 - 215,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

PPTO

Job summary

Jacobs in Huntsville, AL is seeking an experienced Senior Project Manager/Client Service Leader to grow and strengthen our municipal water business across the region.

You will lead multidisciplinary teams, manage complex water and wastewater projects, and build executive-level client relationships to win new work.

This role emphasizes growth, collaboration, safety, and Jacobs' Culture of Caring, with a hybrid work policy.

Qualifications

• Bachelor’s or Master’s in Civil/Environmental Engineering required or equivalent.
• PE license or ability to obtain within six months.
• 15+ years of municipal water, wastewater, conveyance, or related experience.
• Proven track record managing large, complex municipal projects.
• Strong client relationship and business development skills.
• Experience mentoring teams and leading growth initiatives.

Responsibilities

• Lead multidisciplinary teams through all project phases: planning, design, execution, and closeout.
• Manage complex municipal water/wastewater projects, ensuring performance, quality, and client satisfaction.
• Act as a Client Service Leader for key municipal clients and build executive relationships.
• Collaborate with CAM to execute account strategies and expand services.
• Identify opportunities and lead pursuits to win new and repeat business.
• Support business development through client engagement, proposals, and negotiations.
• Partner with regional leaders to bring innovative solutions and support growth.

Skills

Project management

Client relationship

Water/wastewater

Leadership

Business development

Mentoring

Education

Bachelor’s or Master’s in Civil/Environmental Engineering

Professional Engineer (PE) license

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical infrastructure challenges. We're looking for an experienced and collaborative Senior Project Manager/Client Service Leader to help grow and strengthen our municipal water business in Huntsville, Alabama and across the region.

In this role, you will serve as a trusted advisor to key municipal clients while leading the successful delivery of complex water and wastewater projects. You will be responsible for developing strategic client relationships, driving growth initiatives, and partnering closely with the Client Account Manager (CAM) to expand Jacobs' presence and market share. You will also mentor project teams and help position Jacobs as the consultant of choice for our clients through exceptional project execution and service.

Here’s What You’ll Be Doing

• Lead and manage multidisciplinary teams through all phases of project planning, design, execution, and closeout, ensuring projects are delivered safely, on schedule, within budget, and in accordance with contract requirements.
• Serve as Senior Project Manager on complex municipal water, wastewater, and conveyance projects, maintaining accountability for project performance, quality, financial results, risk management, and client satisfaction.
• Act as a Client Service Leader for strategic municipal clients, building and maintaining trusted relationships with decision makers and stakeholders at all levels of client organizations.
• Partner with the Client Account Manager (CAM) to execute account strategies, identify emerging client needs, expand Jacobs' service offerings, and strengthen long term client engagement.
• Function as a Growth Leader within the Huntsville and broader Alabama municipal water market by identifying opportunities, developing capture strategies, and leading pursuits that result in new and repeat business.
• Support business development efforts including client engagement, opportunity positioning, teaming strategies, proposal development, interviews, contract negotiations, and strategic planning activities.
• Collaborate with regional and national technical leaders to bring innovative solutions and leading edge technologies to clients while supporting Jacobs' growth objectives.
• Mentor and develop project managers, technical professionals, and emerging leaders within the organization.
• Promote a culture of collaboration, inclusion, integrity, and safety consistent with Jacobs' Culture of Caring.

Here’s what you’ll need

• Bachelor’s or Master’s degree in Civil Engineering, Environmental Engineering, or a related discipline.
• 15+ years of progressively responsible experience managing municipal water, wastewater, conveyance, treatment, or water resources projects.
• Professional Engineer (PE) license, or ability to obtain through reciprocity within six months.
• Demonstrated success managing large and complex municipal projects, including responsibility for scope, schedule, budget, quality, and risk.
• Proven experience building and sustaining executive level client relationships that lead to new business opportunities and long-term partnerships.
• Strong understanding of municipal water market trends, client procurement processes, and project delivery methods.
• Successful track record leading business development activities and winning municipal consulting work.
• Experience collaborating with account managers and regional leadership to develop and execute client growth strategies.
• Strong communication, leadership, organizational, and team building skills with the ability to influence diverse stakeholders.
• Ability to mentor high performing teams while fostering a collaborative and inclusive work environment.

Ideally, you’ll also have

• Established relationships with municipal water and wastewater clients throughout Alabama and the Southeast.
• Experience serving in Client Service Leader, Client Account, Growth Leader, or similar market facing leadership roles.
• Experience leading alternative delivery, design build, or progressive project delivery pursuits.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $165,000.00 to $215,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.