Senior Project Manager

Milestone Technologies, Inc.; Tampa (FL); Remote; USD 90,000 - 120,000; Full time

Job summary

Milestone Technologies, Inc. seeks a Senior Business Analyst to support automation initiatives within a life sciences/regulatory context. The role centers on automation projects using Power Platform or Automation Anywhere, aligning with GxP requirements and coordinating with global stakeholders.

Remote, 12-month engagement, CST/EST time zones. Strong communication and Jira/Confluence skills are essential. The Enterprise Automation team guides opportunity identification, prioritization,

Qualifications

• Excellent written and verbal communication skills to run calls with technical staff and business teams.
• Analytical and detail-oriented to ask the right questions and quickly understand business processes.
• Creative problem-solving abilities with a focus on delivering practical and scalable automation solutions.
• Strong interpersonal skills to collaborate effectively with stakeholders at all levels.
• Able to translate ambiguous business requirements into actionable technical solutions.
• Ability to work on multiple projects simultaneously with different business areas and stakeholders (up to 8 concurrent projects in different SDLC phases).
• Adaptability to shifting priorities and a fast-paced environment.
• Possess a value delivery mindset.
• Experience working on automation and/or process improvement projects with KPI identification and tracking.
• Experience setting up and managing projects in JIRA.
• 2-3 years' experience in an Agile software delivery team.
• Experience in Life Sciences or highly regulated industry.
• Microsoft Power Platform knowledge (Power Automate and Power Apps) a plus.
• Certification in Agile and/or Lean Six Sigma is a plus.
• Knowledge around SOX and GxP compliance is a plus.

Responsibilities

• Oversee and manage automation intake process and coordination of request assessment meetings.
• Lead the planning, estimating, scheduling, and execution of various projects.
• Work with Automation CoE Lead and Technical Leads on project staffing.
• Monitor and report project status and performance.
• Maintain and manage Business partner relationship and expectations.
• Work with project team members to identify, communicate and manage project changes, risks, and issues.
• Maintain and communicate items on project RAID log to ensure alignment and execution.
• Own and maintain Automation CoE JIRA workspace.
• Identify opportunities for improvements on project framework and implement them with the team.

Skills

Communication skills

Analytical skills

Problem solving

Interpersonal skills

Agile experience

JIRA familiarity

SOX/GxP knowledge

Tools

JIRA

Confluence

Power Platform

Job description

This is a w2 project only. NO C2C assistance of any type.

Senior Business Analyst with experience supporting business process automation with MS Power Platform or Automation Anywhere/RPA in a pharmaceutical or life sciences/GxP environment.

Candidates must sit in CST or EST time zone to support global stakeholders.

12-month remote project. Project to start 1/02/2027.

• Top must haves:
• Platform knowledge: Power Platform, or project experience on another automation platform (Automation Anywhere, RPA)
• GxP compliance lens: knows the questions to ask and who to involve
• Documentation and communication: clear outputs; works with business and offshore teams
• Life sciences or regulated industry helps with GxP projects
• Jira and Confluence: familiar with the team’s toolset

This role would be supporting our Enterprise Automation team that runs the Center of Excellence for robotic and digital process automations. The Enterprise Automation service scope includes opportunity identification and prioritization, automation implementation, maintenance, support, and optimization.

Job Description

Oversee and manage automation intake process and coordination of request assessment meetings

• Lead the planning, estimating, scheduling, and execution of various projects
• Work with Automation CoE Lead and Technical Leads on project staffing
• Monitor and report project status and performance
• Maintain and manage Business partner relationship and expectations
• Work with project team members (technical and non-technical) to identify, communicate and manage project changes, risks, and issues
• Maintain and communicate items on project RAID log to ensure alignment and execution
• Own and maintain Automation CoE JIRA workspace
• Identify opportunities for improvements on project framework. Work with Automation CoE Lead and delivery team to implement the improvements.
• Qualifications Ability to manage several projects through the full project life cycle
• Experience with managing projects using agile project management methodology is a must.
• Great written and communication skills to run calls with technical staff and manage business updates is a must.
• The ability to run multiple projects simultaneously with different business areas and stakeholders is a must.
• Experience with managing automation and or process improvements projects is a plus.
• Understanding of Microsoft Power Platform capabilities is a plus.
• Certification in Agile and or Lean is a plus.
• Experience using or managing a project in JIRA is a plus.
• Knowledge around SOX and GxP compliance is a plus.

Qualifications

• Skills:
• Excellent written and verbal communication skills to run calls with technical staff and business teams.
• Analytical and detail-oriented to ask the right questions and quickly understand business processes.
• Creative problem-solving abilities with a focus on delivering practical and scalable automation solutions.
• Strong interpersonal skills to collaborate effectively with stakeholders at all levels.
• Able to translate ambiguous business requirements into actional technical solutions.
• Ability to work on multiple projects simultaneously with different business areas and stakeholders (up to 8 concurrent projects in different SDLC phases).
• Adaptability to shifting priorities and a fast-paced environment.
• Possess a value delivery mindset.
• Experience:
• Experience working on automation and/or process improvement projects with KPI identification and tracking.
• Experience setting up and managing projects in JIRA.
• 2-3 years' experience in an Agile software delivery team.
• Experience in Life Sciences or highly regulated industry.
• Additional Qualifications:
• Microsoft Power Platform knowledge (specifically Power Automate and Power Apps) a plus.
• Interest in learning AI applications in process automation.
• Certification in Agile and/or Lean Six Sigma is a plus.
• Knowledge around SOX and GxP compliance is a plus.