Senior Project Manager

IMPACT STAFFING INTERNATIONAL; Shreveport (LA); On-site; USD 100,000 - 130,000; Full time

Job summary

Impact Staffing International is seeking an Operations Leader to join our client’s residential builder in Shreveport, LA. This long-term role carries growth potential into VP-level responsibilities within the company umbrella.

You will lead day-to-day operations, keep projects moving, and act as the primary client-facing leader. The office-based position emphasizes trust, flexibility, and accountability in a small, entrepreneurial environment.

Qualifications

• Exceptional verbal and written communication.
• Proven ability to lead people and resolve issues.
• Strong organizational and operational skills with multi-project focus.
• Experience handling escalated or unhappy customers professionally.
• High initiative, proactive and eager to learn.
• Willing to wear multiple hats in a small entrepreneurial company.
• Willing and able to work on-site, Monday-Friday, in Shreveport.

Responsibilities

• Lead day-to-day office operations and keep projects moving.
• Be the primary point of contact when issues arise and remove roadblocks.
• Run or support client meetings and act as a key client-facing leader.
• Manage unhappy clients and turn situations around through strong communication.
• Oversee project preliminaries: plans, permitting, purchase orders, and basic project financials.
• Help standardize processes.
• Provide leadership to the office team with accountability.

Skills

Communication

Leadership

Organizational skills

Customer management

Initiative

Multi-hat / flexibility

On-site in Shreveport

Job description

Operations Leader / Senior Project Manager

Impact Staffing International is seeking a Senior Project Manager to join our client’s team. Our client is a locally owned residential builder and developer based in Shreveport, LA. Their focus is on building speculative homes and residential developments, with related entities in commercial and residential development.

They offer a laid-back, flexible, family-friendly culture where people are trusted to do their jobs.

We’re hiring a high-level operations leader (title flexible: Senior Project Manager, Operations Leader, or Vice President) to run the day-to-day operations from our Shreveport office. You’ll be the go-to person in the office so the owners can step out of the daily grind and focus on growing the business. This is a long-term role with real opportunity to grow into a VP-level position and get involved in other entities under the companies’ umbrella.

What You’ll Do

• Lead day-to-day office operations and keep projects moving.
• Be the primary point of contact when issues arise - solve problems and remove roadblocks.
• Run or support client meetings and act as a key client-facing leader.
• Handle unhappy clients and turn situations around through strong communication.
• Oversee project preliminaries: plans, permitting, purchase orders, and basic project financials.
• Help standardize processes.
• Provide leadership to the office team, modeling strong communication and accountability.

What We’re Looking For

Must-Haves

• Exceptional communication skills (verbal and written).
• Proven ability to lead people and act as the "go-to" problem solver.
• Strong organizational and operational skills; comfortable juggling multiple projects.
• Experience dealing with escalated or unhappy customers in a professional way.
• High initiative, attitude, and effort - you’re proactive and eager to learn.
• Comfortable wearing multiple hats in a small, entrepreneurial company.
• Willing and able to work on-site, Monday-Friday, in Shreveport.

Nice-to-Haves

• Experience in construction (residential or commercial) or related industries.
• Background in operations management, project management, or similar roles.
• Experience standardizing processes and workflows in a growing business.
• Ties to the Shreveport area or a desire to relocate/return.

Construction experience is a plus, not a requirement. If you’re a strong operator and communicator who wants to learn business, that is acceptable as well.

Location

• Schedule: Monday-Friday, full-time daytime hours (7-4 or 8-5 with some flexibility).

Why You’ll Love It Here

• Flexibility and trust.
• Direct access to ownership and a big voice in how things are run.
• Opportunity to build structure and processes and see your impact every day.
• Long-term career path with potential to grow into VP-level responsibilities and participate in other ventures.