Senior Project Manager

Yale New Haven Health; New Haven (CT); On-site; USD 120,000 - 170,000; Full time

Job summary

Yale New Haven Health is seeking an experienced ITS Senior Project Manager PMO to lead the project management interface with ITS for business-IT strategy development, service management, risk management, and relationship cultivation across the organization.

You will work with the CIO and senior leaders to develop comprehensive project plans, manage budgets, mentor staff, and ensure timely delivery of strategic initiatives aligned with the health system's mission and values.

Qualifications

• Masters degree in ITS, Healthcare Administration, Business Administration or related field preferred.
• PMP certification required.
• Five years of professional experience, preferably in healthcare or management consulting.
• Experience in data analysis and reporting required.
• 1–2 years of project management or leadership experience required.

Responsibilities

• Leads ITS project management interface for business-IT strategy development and service management.
• Develops detailed project plans and budgets; mentors staff to ensure plan objectives are met.
• Communicates analysis and project status to executives and stakeholders to gain buy-in.
• Collaborates with senior leadership to guide strategic planning and execution.

Skills

Analytical skills

Communication skills

Organization & prioritization

Cross-functional collaboration

Data manipulation & reporting

Education

Masters degree in ITS, Healthcare Administration or Business Administration

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. ITS Sr. Project Manager PMO works in concert with the Office of the Chief Information Officer (CIO) and serves as the lead project management interface with assigned areas of ITS for the purpose of business-IT strategy development, solution discovery, service management, risk management and relationship cultivation. Working with the Director of Operational Excellence and ITS Management Team, the ITS Sr. Project Manager serves as a critical linkage in ITS management and business strategy, providing project management support and guidance on technology opportunities, capabilities and risks, communicating decisions, priorities and relevant project information to appropriate levels of the organization.

EEO/AA/Disability/Veteran

Responsibilities

• Works in conjunction with departmental resources, identifies areas of opportunity for improvement. Develops qualitative and quantitative analysis to support recommendations.
• Provides oversight to the System and Hospital strategic planning process: leads other planners to write, edit and produce the annual business plans, periodic assessments and year-end reports. Continually refines, updates and recommends improvements to the Director regarding content, format and process to improve the effectiveness of the business plan process within a continually changing health care environment.
• Identifies major trends in clinical and information technology, forecasts potential impact on the business and leads planning efforts to plan for future critical technologies. Works with clinical and operational leaders to develop comprehensive business plans for critical new technology.
• Conducts research as required to successfully complete assigned projects. Collects data to support value-add improvements in clinical outcomes, operational efficiencies and/or improved financial performance. Develops meaningful and impactful analysis based on collected data to support changes in operations.
• Develops detailed project plans to ensure the efficient and timely implementation of process improvements. Responsible for managing assigned team (internal ITS staff as well as team members in other departments) to ensure project plan objectives remain on target and are achieved in accordance with the project plan deadlines.
• Works in conjunction with departmental resources on planning and scoping of ITS initiatives.
• Responsible for successfully working with departments to modify departmental policies and procedures to ensure on-going performance improvements.
• Effectively communicates analysis to appropriate stakeholders, to gain support and buy-in of suggested improvements.
• Prepares business proposals and presentation to effectively communicate analysis to appropriate stakeholders, including executive leadership and senior management, and gain support/ buy-in of suggested improvements.
• Provides project management and staff support to senior administrative and clinical leadership to optimize clinical program planning and performance, and provides ongoing clinical program project support and assistance as needed.
• Demonstrated ability to provide structure to complex issues from multiple sources (i.e. clients, experts, reports, and data) to logically and succinctly present to project teams/leadership across the system.
• Anything about implementation
• Responsible for developing budgets associated with assigned projects and mentor other ICG Project Managers with budgeting for their projects.
• Cultivates and maintains strong relationships with senior leadership across the health system.
• Plan, assign, monitor and evaluate work of assigned junior staff.
• Responsible for educating and mentoring project team members to improve the efficiency of the team?s performance. Provides coaching and counseling to more junior staff members to facilitate their professional development.
• Participates in regulatory process, supports surveys and agreed reporting process, as well as regulatory research across the health system.
• Perform other duties as assigned

Qualifications

EDUCATION

Masters degree in ITS, Healthcare Administration, Business Administration or related field preferred. PMP certification required.

Experience

Five years of experience preferred professional work experience, preferably in healthcare or management consulting. Experience in data analysis and reporting required. At least one to two years previous project management or leadership experience required.

Licensure

PMP certified.

Special Skills

Excellent analytical and quantitative skills. Ability to organize activities and establish priorities. Excellent verbal and written communication skills. Ability to navigate across departments and delivery networks to achieve results. Proficient with computer information systems, data manipulation and reporting, demographics, forecasters, pivot tables, Microsoft Word, Excel, Access and PowerPoint.

Physical Demand

Must have the ability to travel to various sites across the health system.

YNHHS Requisition ID

198069