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Volunteer Corporate Credit Union is seeking a Senior Project Manager to lead complex, cross-functional initiatives that align with strategic priorities, technology modernization, and regulatory requirements. The role partners with executives to translate business strategy into measurable results.
The position emphasizes disciplined governance, cross-functional collaboration, and delivering projects on time and within budget, with a focus on risk management and operational improvement.
Established in 1981, VolCorp is a not-for-profit financial cooperative based in Nashville, TN serving over 330 natural person credit unions nationwide. VolCorp's mission is to serve as the primary financial partner for credit unions by providing superior products, services, and support. For more information about VolCorp, please visit www.volcorp.org.
Option available based on position and the location of incumbent.
The Senior Project Manager leads complex, cross-functional initiatives that support the financial institution's strategic priorities, operational performance, technology modernization, and risk management objectives. This role establishes disciplined project governance, coordinates people and resources across business functions, and delivers projects on schedule, within approved budgets, and in accordance with organizational standards and applicable regulatory requirements. The position partners closely with executive sponsors and functional leaders to translate business strategy into measurable results.
Lead high-impact projects from business case and charter through planning, execution, implementation, closeout, and benefits realization.
Develop project scope, deliverables, work plans, milestones, budgets, resource plans, and success criteria in collaboration with executive sponsors.
Manage competing priorities, interdependencies, and project risks across multiple concurrent initiatives.
Maintain an enterprise project portfolio and standardized planning, tracking, change-control, and reporting tools.
Partner with leadership to prioritize projects based on strategic alignment, organizational capacity, cost, business value, and risk.
Prepare executive dashboards, status reports, escalation recommendations, and steering committee materials.
Lead process improvements, business integrations, workflow redesign, automation, and operational transformation initiatives.
Coordinate across Finance, Operations, Information Technology, Human Resources, Compliance, Legal, and Risk Management.
Measure post-implementation outcomes, including cost savings, service improvements, cycle-time reductions, and control effectiveness.
Incorporate applicable regulatory expectations, internal controls, information security, third-party risk, and business continuity into project plans.
Coordinate appropriate approvals, testing, documentation, and procedural updates before implementations go live.
Support remediation initiatives related to internal audits, risk assessments, and regulatory examinations.
Coordinate systems implementations, software integrations, vendor projects, user acceptance testing, and organizational readiness.
Oversee vendor commitments, deliverables, statements of work, and project-related service expectations.
Monitor project budgets and resource requirements; analyze variances and recommend corrective action as needed.
Facilitate cross-functional work groups, executive reviews, and decision-making to remove roadblocks and resolve conflicts.
Create clear and timely communications for project sponsors, leaders, employees, and external stakeholders.
Coordinate training, business transition planning, adoption measures, and post-launch stabilization activities.
Performance may be evaluated against delivery predictability, budget adherence, milestone completion, executive stakeholder satisfaction, timely risk escalation, implementation adoption, and demonstrated business or operational value. Specific objectives and targets will be established based on the annual project portfolio.
No unusual or extreme physical demands
Must be flexible to work some overtime
Travel is not required.
The job will be fully remote with some expectations to be on-site at VolCorp headquarters periodically.
Must be able to pass a credit, criminal, and employment background check.