Senior Project Manager

Vista Group; Burbank (CA); Hybrid; USD 125,000 - 150,000; Full time

Job summary

Vista Group is seeking a senior Project Manager to lead complex on-prem and cloud software implementations with client-facing responsibilities. The role blends home and office work with a weekly two-day in-office requirement in Burbank, CA.

You will drive project life cycles, manage risks, build schedules, and coordinate multi-disciplinary teams to deliver on time and within budget, while ensuring exceptional client experiences.

Qualifications

• Five+ years in project/program management for complex on-prem or cloud software.
• Proven ability to deliver exceptional client experiences on large projects.
• Demonstrates leadership with minimal guidance and clear escalations.
• Strong analytical, organizational and presentation skills.
• Experienced with Wrike and Smartsheet workflows.

Responsibilities

• Serve as the main contact for internal stakeholders and manage full project life cycle.
• Plan, coordinate and manage multiple projects within contracts and resources.
• Build client relationships and set realistic expectations for objectives.
• Create detailed project plans and status reports with clear ownership.
• Prioritize requests and direct delivery teams to on-time completion.
• Track time, KPIs, budgets, and rework rates across projects.

Skills

Client-facing

Leadership

Time management

Education

Related tertiary or PM qualification

Tools

Wrike

Smartsheet

Job description

In this senior level Project Manager role, you'll be executing both on-premises and the client facing aspects of our platform software implementation projects, quickly and on time. This isn't always easy, especially coordinating, facilitating, and directing multiple teams, and interacting with clients directly.

Using a consistent set of standard project methodologies across the business, with a focus on shareability, reusability, and constant improvement, you'll create business efficiency, reduce project turnaround times, and use your proven PM skills to create exceptional client experiences.

About the role

• Act as the key point of contact for all internal stakeholders for the duration of a project, facilitating and managing the entire project life cycle, from inception to completion
• This may include but is not limited to; building Statements of Work, managing risks, tracking change control, and coordinating with the project team to successfully execute the project to success
• Plan, coordinate, and manage multiple projects within the constraints of agreed contracts/budgets and available resources
• Build relationships with our clients, and internal stakeholders, taking responsibility, and setting realistic expectations for objectives, requests, projects, and product enhancements
• Create and maintain detailed project plans and status update reports, providing clarity on task ownership and delivery timelines
• Prioritize requests and provides concise direction to the project delivery teams
• Monitor and track time spent on projects and helps to report on various KPIs, completion of tasks by due date, budgets, rework rates, actuals vs. expected, etc...
• Take ownership in learning clients’ business models, operations, and industry processes

This is a hybrid role with a home and office-based split, requiring regular weekly (2 days per week) attendance in our Burbank-CA office.

About you

• At least five years' experience in a project or programme management role delivering complex on-prem or cloud software projects
• Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives
• Requires little assistance or guidance and consistently embodies leadership capabilities
• Owns internal and external escalations and priorities with the team
• Advanced analytical skills, problem-solving abilities, and strong organizational and presentation skills
• Commitment to excellent customer service and dedication to creating great outcomes
• Ability to work on several tasks or projects simultaneously, effectively prioritizing and following through to successful outcomes while managing deadlines
• Flexible, decisive, quick-thinking and able to handle difficult situations in a patient, calm, and effective way
• Proficient in project management software and Workflow tools e.g. Wrike, Smartsheet
• Related tertiary, or Project Management qualification
• Strong knowledge of cinema operations and/or experience with Vista software would be highly beneficial

About Vista

Vista Group is the global leader in providing technology solutions to the international film industry. With brands including Vista, Veezi, Movio, Numero, Maccs, Flicks and Powster, our expertise covers cinema management software; loyalty, moviegoer engagement and marketing; film distribution software; box office reporting; creative studio solutions; and movie, cinema and streaming content discovery.

With more than 700 crew based across six main offices, in the USA, the UK, South Africa, the Netherlands, Mexico, and New Zealand (Auckland HQ), our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries.

We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew

• We\'re a diverse team, in different places and functions, and we\'re at our best when we connect, help and collaborate

Shine a Light

• We communicate openly, we explain the why, and we ask when we don\'t understand. We don\'t leave people in the dark

Make it Happen

• We make good things happen as people and as teams through our focus on delivery

Chase Great

• We challenge ourselves and each other to keep improving

The expected annual base salary range for this role is $125,000 to $150,000 commensurate with experience.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. We offer:

• Medical, Dental and Vision
• 401(k) with company match
• Cool movie perks
• Great office culture with organized social outings and activities

Sound like you? Apply today!

Vista Group is an Equal Opportunity Employer:

Vista Group complies with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.