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A leading managed service provider in the Midwest seeks a Senior Project Engineer to design and deliver complex IT solutions. In this dynamic role, you will mentor engineers, ensure exceptional customer service, and drive innovation. The ideal candidate has 7+ years of experience in IT infrastructure, expertise in cloud platforms, and strong leadership skills.
Job DescriptionJob DescriptionSalary:
Senior Project Engineer
Complete Technology Services (CTS) is seeking a Senior Project Engineer to join our dynamic and growing team!
CTS is a leading managed service provider supporting the technology needs of businesses across the Midwest. As a Senior Project Engineer, you will play a pivotal role in designing and delivering complex IT infrastructure solutions, mentoring technical staff, and driving innovation across client environments.
Position Overview
- Lead the design, configuration, and implementation of advanced IT infrastructure solutions across on-premises and cloud environments.
- Serve as a technical advisor and escalation point for complex issues, ensuring timely and effective resolution.
- Deliver exceptional customer service with professionalism, empathy, and a proactive approach to problem-solving.
- Architect and deploy secure, scalable network environments including servers, firewalls, switches, routers, and wireless access points.
- Maintain detailed and real-time documentation of all support activities in the CTS ticketing system.
- Collaborate with leadership to define technical standards, best practices, and project roadmaps.
- Mentor and coach junior engineers and support technicians, fostering a culture of continuous learning and excellence.
- Participate in strategic planning and client consultations to align technology solutions with business goals.
- Perform other duties as assigned in support of CTSs mission and client success.
Qualifications
- 7+ years of experience in IT infrastructure engineering, with a proven track record of leading complex deployments.
- Expertise in configuring and maintaining virtualized environments (VMware, Hyper-V) and cloud platforms (Azure, AWS).
- Advanced knowledge of networking technologies including switches, routers, firewalls, VPNs, VLANs, and routing protocols.
- Proficiency in core infrastructure services: DNS, DHCP, Active Directory, Group Policy, and TCP/IP.
- Strong scripting and automation skills (e.g., PowerShell, Python) to streamline operations and deployments.
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
- Demonstrated leadership, mentoring, and team collaboration abilities.
- Strong organizational, analytical, and prioritization skills.
- Experience with SQL Server administration is a plus.
- Valid drivers license required.
Physical Demands
- Ability to lift/carry up to 50 lbs occasionally.
- Frequent standing, sitting, or walking as tasks demand.
- Occasional travel to client sites within and outside the Kansas City metro area.
- Availability for after-hours and weekend work as needed.
- Participation in a 24x7 on-call rotation may be required.
Education & Certifications
- Associate or Bachelors degree in Computer Science, Information Technology, or related field .
- Industry certifications strongly :
- Microsoft Certified: Azure Solutions Architect / MCSE
- VMware Certified Professional (VCP)
- Cisco Certified Network Associate/Professional (CCNA/CCNP)
- CompTIA Network+ / Security+