Senior Programs Manager - 1st Shift - Travel

GXO Logistics, Inc; Missouri; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Senior Programs Manager to oversee the customer experience and shape strategic direction for customer account growth. The role requires coordinating growth initiatives, ensuring contractual obligations, and leading capital deployment across key clients.

The candidate will manage cross-functional teams, drive process improvements, and monitor KPIs to ensure profitability and service excellence for a global leader in supply chain solutions.

Qualifications

• 5 years of project management experience
• Proven logistics industry/supply chain management knowledge and experience
• Bachelor’s degree, MBA or advanced degree in a related field
• Six Sigma, Kaizen or process improvement certifications

Responsibilities

• Lead development of growth strategies for key accounts
• Drive new account growth through solutions development
• Ensure contractual compliance and customer obligations are met
• Direct capital expenditure and asset deployment activities
• Manage accounts receivable collections, working capital and DSO
• Ensure KPI attainment and continuous improvement across client engagements
• Promote Lean culture and diverse, collaborative teams
• Establish goals, plans and metrics and track progress

Skills

Project management

Logistics knowledge

Strategic planning

Education

Bachelor’s degree

MBA or advanced degree

Job description

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at workand the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 8:00am - 5:00pm

At GXO Logistics, we believe that our success depends on our ability to provide extraordinary support and solutions for our customers. As the Senior Programs Manager you will manage the customer experience and establish a strategic direction and plan for customer account growth. If you’re looking for an exciting opportunity with a global company that’s clearly going places, join us at GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Lead the development of effective growth strategies
• Drive new account growth through effective solutions development
• Ensure contractual compliance and that customer obligations are met
• Direct capital expenditure and asset deployment activities
• Manage account-driven initiatives, including accounts receivable collections, working capital and Days Sales Outstanding (DSO)
• Ensure annual profit, efficiency and quality goals are attained at each client engagement; ensure KPIs are meaningful, aligned and achieved regularly
• Sustain Lean culture; promote a diverse work environment focused on the continuous improvement of processes
• Establish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives

Travel Requirements:

• Ability to travel up to 75% of the
• Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
• Familiarity and ability to comply with TSA security procedures.
• Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.

What you need to succeed at GXO:

At a minimum, you’ll need:

• 5 years of project management experience
• Proven logistics industry/supply chain management knowledge and experience

It’d be great if you also have:

• Bachelor’s degree, MBA or advanced degree in a related field
• Six Sigma, Kaizen or process improvement certifications
• Superior knowledge of vertical supply chain
• Demonstrated ability to understand and discuss technical concepts, make trade-offs and evaluate opportunistic new ideas with technical employees
• Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; able to produce unambiguous, comprehensive and accurate interpretations
• Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.