Senior Program Supervisor - Rapid Rehousing

Metropolitan Family Services; Chicago (IL); On-site; USD 74,000 - 82,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

HSA contributions

401K plan with 4% employer match

Teladoc services

Job summary

Metropolitan Family Services is hiring a Senior Program Supervisor for the Calumet office in Chicago. The role leads community engagement, oversees the Rapid Re-housing program, and ensures quality and fiscal compliance across initiatives.

The position requires 5+ years in social services with supervisory experience, a Bachelor's degree in a human services field, and strong leadership and communication skills. A comprehensive benefits package is provided.

Qualifications

• Master's degree in a human services field preferred.
• 5+ years of experience in social services with increasing levels of responsibility.
• 3+ years of direct staff supervision.
• Bachelor’s degree in a human services field required.
• 7+ years in social services with increasing administrative responsibility.

Responsibilities

• Lead site leadership in developing community plans and center-wide decisions.
• Collaborate with community agencies to achieve program goals.
• Oversee Rapid Re-housing program operations and results.
• Manage personnel, including hiring, assigning, and supervising staff.
• Prepare program budgets and ensure contractual fiscal compliance.
• Write grants and contribute to fundraising strategies.
• Coordinate with multi-service and agency-wide systems integration.

Skills

Team collaboration

Written & verbal communication

Interpersonal skills

Diversity & inclusion

Leadership

Education

Master's degree preferred

Bachelor’s degree in human services

Job description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

Salary: The average starting salary for this position will fall in the range of $74,000 and $82,000 annually. Where candidates fall in this range will be based on skill and experience level.

We are now hiring for a full-time Senior Program Supervisor to join our Calumet office.

Essential Duties And Responsibilities

• Actively participates on the site leadership team, including in the development of community plans and a wide variety of center-wide decision making.
• Takes leadership in working with community agencies, organizations, and institutions as appropriate to carry out program goals.
• Manages all aspects of Rapid Re-housing program.
• Responsible for maintaining quality and quantity of services and keeps abreast of client service needs and participates in planning for them.
• Supervises and provides consultation to assigned Program Supervisor and multiple RRH staff.
• Responsible for all personnel matters within own programs, including hiring, assigning, and terminating of staff. Fosters leadership potential of program staff.
• Responsible for the writing of program, annual, and long-range plans.
• Recommends, develops, and monitors program budgets.
• Monitors program to assure programmatic reporting and fiscal compliance of contracts, annual, and long-range plans.
• Writes public grants as requested.
• Provides programmatic input in fundraising strategies.
• Assures and takes leadership in appropriate integration of multi-service, multi-disciplinary, and/or agency-wide systems approach to program.
• Acts as the local liaison to funders as appropriate.
• Develops and maintains contacts with community groups relating to program needs.
• Works effectively with diverse staff and service population.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• License as required by agency and governmental bodies, if applicable to the program.
• Demonstrated ability to work in teams.
• Excellent written and oral communication and interpersonal skills.
• Ability to work in a complex environment.
• Ability to work effectively with diverse individuals and groups.

Qualifications

• Master's Degree preferred.
• 5+ years of experience in social services with increasing levels of responsibility preferred.
• 3+ years of experience in direct supervision of staff.
• Bachelor’s degree in a human services field required.
• 7+ years of working experience in social services, with increasing levels of administrative and supervisory responsibility required.

Additional Requirements

• Satisfactorily pass all relevant screenings and background checks.

Transporation/Travel Requirements

• Driving for work required with personally owned vehicle. Travel in the community required.

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package.

Some Highlights Include

• Aetna Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more!

Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

More About Us Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.