Senior Program Officer: Foreclosure & Homebuyer Programs

Connecticut Housing Finance Authority; Rocky Hill (CT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Connecticut Housing Finance Authority (CHFA) is seeking a Senior Program Officer to lead Special Programs, including EMAP and RAM, with oversight of underwriting, compliance, and program data. The role requires strategic budgeting, staff guidance, and cross-functional collaboration to serve homeowners facing complex circumstances.

The position emphasizes program development, grant administration, and critical vendor coordination.

Qualifications

• BS/BA in business administration or related field with eight years' mortgage origination/loan servicing experience.
• Familiarity with Connecticut EMAP RAM HUD CFR Part 214 homebuyer education regulations.
• Prior experience with HUD-approved housing counseling agency preferred.

Responsibilities

• Supervise the review of new loan applications including underwriting, interpreting documentation, evaluating the loan recommendation and ensuring compliance with statutory guidelines and CHFA Policy Guidelines.
• Oversee the annual recertification process as required by the Program statute.
• Oversee monthly, quarterly and annual system data reconciliations.
• Responsible for the collection, analysis, and communication of KPIs as they relate to each program's impact and efficiency.
• Supervise borrower/applicant communications for timely responses.
• Serve as the Appeals Committee facilitator.
• Serve as budget manager, tracking program dollars.
• Develop new processes and procedures and provide staff training as required.
• Track and respond to grant funding opportunities for Homebuyer Education and Counseling.
• Implement and monitor grant awards including Sub-Grantees throughout the grant performance period.
• Review grant awards and reimbursements to HUD approved Sub-Grantees.

Skills

Underwriting

Credit analysis

Mortgage servicing

Loss mitigation

Data analysis

Education

BS/BA in business administration or related field

Tools

Word

Excel

PowerPoint

Job description

Connecticut Housing Finance Authority (CHFA) is seeking a Senior Program Officer to lead Special Programs, including EMAP and RAM, with oversight of underwriting, compliance, and program data. The role requires strategic budgeting, staff guidance, and cross-functional collaboration to serve homeowners facing complex circumstances.

The position emphasizes program development, grant administration, and critical vendor coordination.