Senior Program Manager, Workforce & Talent

Indiana Economic Development Corporation; Indianapolis (IN); On-site; USD 72,000 - 74,000; Full time

Benefits offered by this job

Medical plans

Wellness program

Pension options

Paid leave

Education reimbursement

LinkedIn Learning access

Job summary

Indiana Economic Development Corporation in Indianapolis seeks a Senior Program Manager, Workforce & Talent to bridge employers with universities, government agencies and education stakeholders, building robust talent pipelines and supporting training programs. The senior role will also help the state offer concierge talent services to businesses evaluating Indiana for relocation or expansion.

You will lead talent coordination across state agencies, manage relationships with higher education

Qualifications

• 3-5 years program management experience required
• Knowledge of Indiana assets and how to leverage them to drive significant results
• Knowledge of talent resources in the State, including partner agencies focused on attracting and retaining a viable workforce and strong talent
• Ethics, integrity and trust in all activities
• Strategic agility and planning in a changing environment
• Ability to communicate a compelling vision and motivate stakeholders

Responsibilities

• Higher Education Relationship Management – Lead relationship management and strategy with career centers and other workforce pipelines at higher education institutions.
• CRM – Develop strategy for and manage database of key stakeholders.
• Talent Fulfillment Metrics - Collaborate with DWD, DOE, and internal partners to identify collective and respective metrics of talent fulfillment.
• Talent support for business development projects - Partner with the Business Development team on projects and RFPs.
• Talent contract management – Co-manage goals for IEDC’s relationships with Make My Move and any other talent related contracts.
• Future of Work - Collaborate with DWD, DOE and IEDC’s internal workforce team to support future of work talent development opportunities.
• Support the Vice President, Workforce & Talent and IEDC team in all talent fulfillment activities.
• Provide talent recruitment, development, and connection support to the IEDC Business Development team.
• Participate in the preparation and development of short- and long-term strategic plans based on organizational talent goals.
• Liaise among stakeholders within State Government as well as field stakeholders including, but not limited to employers, educators, economic developers, local government and others.
• Prepare reports as necessary to the Vice President, Workforce & Talent on matters of importance.
• Support any duties assigned as necessary to serve the mission of the IEDC.
• Talent Coordination:
• Coordinate routinely with peer operational leaders in the Dept of Workforce Development, Dept of Education, IEDC and other workforce affiliated partner agencies.
• Coordinate with the IEDC communications team for all talent widespread outreach/messaging.
• Coordinate with IEDC administrative team members to manage invitations, operations and follow-up for field stakeholder engagement meetings.
• Strategic Management:
• Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action affecting Indiana’s ability to attract, develop, connect and retain talent.
• Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.

Job description

The Senior Program Manager, Workforce & Talent will work directly with the IEDC Workforce & Talent team to provide a vital link between businesses and talent resources, including universities, education institutes, government agencies and resources; as well as community and education stakeholders, to make it as easy as possible for employers to cultivate robust talent pipelines, meet hiring goals, and implement training and development programs. The incumbent will support all efforts to enable the IEDC to offer concierge talent services to business prospects considering locating or expanding in Indiana, adding another key selling point to the state’s incentive toolkit. The Sr. Program Manager will support the IEDC to ensure the State of Indiana is positioned to offer the business community ongoing, coordinated support in talent recruitment, attraction, and training. The team will prioritize support for new business prospects and for growing businesses with active incentive contracts with the State of Indiana.

Salary Statement

The salary range for this position is $71,802 – $74,000, commensurate with education and work experience.

A Day in the Life:

• Higher Education Relationship Management – Lead relationship management and strategy with career centers and other workforce pipelines at higher education institutions.
• CRM – Develop strategy for and manage database of key stakeholders.
• Talent Fulfillment Metrics - Collaborate with DWD, DOE, and internal partners to identify collective and respective metrics of talent fulfillment.
• Talent support for business development projects - Partner with the Business Development team on projects and RFPs.
• Talent contract management – Co-manage goals for IEDC’s relationships with Make My Move and any other talent related contracts.
• Future of Work - Collaborate with DWD, DOE and IEDC’s internal workforce team to support future of work talent development opportunities.
• Support the Vice President, Workforce & Talent and IEDC team in all talent fulfillment activities.
• Provide talent recruitment, development, and connection support to the IEDC Business Development team.
• Participate in the preparation and development of short- and long-term strategic plans based on organizational talent goals.
• Liaise among stakeholders within State Government as well as field stakeholders including, but not limited to employers, educators, economic developers, local government and others.
• Prepare reports as necessary to the Vice President, Workforce & Talent on matters of importance.
• Support any duties assigned as necessary to serve the mission of the IEDC.

Talent Coordination:

• Coordinate routinely with peer operational leaders in the Dept of Workforce Development, Dept of Education, IEDC and other workforce affiliated partner agencies.
• Coordinate with the IEDC communications team for all talent widespread outreach/messaging.
• Coordinate with IEDC administrative team members to manage invitations, operations and follow-up for field stakeholder engagement meetings.

Strategic Management:

• Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action affecting Indiana’s ability to attract, develop, connect and retain talent.
• Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.

What You’ll Need for Success:

Education:

Experience:

• 3-5 years program management experience required

Knowledge of:

• Indiana assets and how to leverage them to drive significant results
• Talent resources in the State, including partner agencies focused on attracting and retaining a viable workforce and strong talent
• Core Ethics, Values, Integrity and Trust – able to adhere to during both good and bad times, practices what he/she preaches. Is seen as a direct, truthful person, is widely trusted, keeps confidences, admits mistakes, doesn’t misrepresent for personal gain.
• Managing Vision and Purpose – able to communicate a compelling and inspired visons or sense of core purpose, talks about possibilities, is optimistic, can inspire and motivate individuals or groups.
• Strategic Agility – able to see ahead clearly, anticipates future consequences and trends accurately, has broad knowledge and perspective, is future oriented, can create competitive and breakthrough strategies and plans.
• Drive for Results and Action Oriented – able to be counted on to exceed goals successfully, bottom line oriented, skillfully executes plans, steadfastly pursues self and others for results, never satisfied, and works fast. Full of energy, enjoys working hard, not fearful of acting without planning, seizes more opportunities than others think and work.
• Political Savvy – able to maneuver through complex political situations effectively and quietly, is sensitive how people and organizations function, anticipates landmines and plans accordingly, is a maze-bright person.
• High Emotional Intelligence – able to use emotional information to guide thinking and behavior and decision making. Emotionally self-aware and self-manages while being clearly aware of the emotions of others and effectively managing their emotions.
• Planning and Dealing with Ambiguity – ability to accurately scope out length and difficulty of tasks, sets objectives and goals, breaks down work into process steps, measures and evaluates results. Able to effectively cope with change, can shift gears conformable, can decide and act without having the total picture, can comfortably handle risk and uncertainly.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
• 160 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
• Up to 16 hours of paid community service leave
• Combined 192 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail].