Director of Events and Visitor Experience

State of Indiana; Indianapolis (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Three medical plan options (including

Wellness Rewards Program

Health savings account

Deferred compensation 457(b)

Two pension plan options

Paid leave and holidays

Education Reimbursement Program

Group life insurance

LinkedIn Learning access

Free Parking

Job summary

State of Indiana is seeking a Director of Events and Visitor Experience for White River State Park in Indianapolis. You will oversee on-site event management, coordinate with Live Nation, and drive placemaking initiatives while supervising staff and occasional Visitor Center shifts.

The role requires passion for events, community outreach, and superior customer service. It is a full-time exempt position with a compensation calculator available for total pay details.

Qualifications

• Specialized knowledge in program subject matter obtained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to develop and implement new principles and policies and discern far-reaching implications.
• Ability to present to internal/external customers, government officials, and stakeholders.
• Analyzing information and evaluating results to choose the best solution.
• Ability to work with a wide variety of stakeholders.
• Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to provide feedback, guidance, or coaching to develop employee skillsets.

Responsibilities

• Establish and monitor program objectives, KPIs, and actions to achieve them.
• Direct, plan, or implement policies, objectives, or activities of organizations to ensure operations or productivity.
• Interpret and explain policies, rules, regulations, or laws to officials or individuals.
• Recommend and implement corrective action plans to solve program problems.
• Prepare reports for funding or implementation of services.
• Direct or coordinate the financial or budget activities to fund operations and increase efficiency.
• Ensure program requirements meet federal and state policies and grants compliance.
• Develop, train employees on program requirements and usage.
• Coordinate and deliver communication plans and communications.
• Serve on boards and management committees.
• Recruit, select, onboard, and train employees for role clarity and development.
• Set expectations, measure progress, and evaluate performance; ensure quality and deadlines.

Skills

Event planning

Policy development

Stakeholder management

Public speaking

Budget reporting

Data analysis

Program governance

Team leadership

Communication with officials

Coach and develop staff

Job description

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Director of Events and Visitor Experience

Date Posted: Sep 28, 2026

Requisition ID: 484525

Location: Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the White River State Park:

White River State Park boasts world-class attractions and destinations that offer distinctive experiences for every visitor. Greenspaces, trails, trees, and waterways co-mingle alongside cultural, educational, and recreational attractions across 250 beautiful acres in downtown Indianapolis.

Role Overview:

The Director of Events & Visitor Experience is an integral member of the White River State Park team. The incumbent provides on-site management for all special events in the park, manages the park’s relationship with the Live Nation special events team and creates opportunities for day-to-day placemaking. This position also manages full-time and part-time team members. The person in this position will interact frequently with park goers and work occasional shifts in the park Visitor Center. This position requires a flexible work schedule with availability to work early mornings, late evenings, and weekends as the events calendar warrants. The candidate selected will have a passion for White River State Park, events planning and/or community outreach experience, and have superior customer service skills. This is a full-time position.

The salary for this position traditionally starts at$59,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Establish and monitor program objectives, KPIs, and actions to achieve them.
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
• Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
• Recommend and implement corrective action plans to solve program problems.
• Prepare reports for approval, including those for funding or implementation of services.
• Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.
• Ensure program requirements meet federal and state policies and grants compliance.
• Develop, train employees or agency consultants on program requirements and usage.
• Coordinate and deliver communication plans and communications.
• Serve on boards of directors and management committees.
• Serve on management committees or other governing boards.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge in program subject matter obtained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to develop and implement new principles and policies and discern any far-reaching implications.
• Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Ability to work effectively with a wide variety of stakeholders.
• Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

A degree is not required. However, at least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may serve as a team lead for an assigned work group.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to401(k) plan) with employer match
• Two (2) fully funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail].