Senior Program Manager, Vehicle Retrofit Operations

Amazon; Detroit (MI); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon is seeking a Senior Program Manager for Retrofit Strategy & Execution in Detroit, MI to own end-to-end execution of large-scale vehicle retrofit campaigns across North America. You will manage the full installation lifecycle, coordinate with DSPs, regional fleet managers, and vendors, and drive projects to keep campaigns on schedule and within budget.

The role requires strong vendor management, comfort with ambiguity, and the ability to operate at scale in a fast-moving logistics

Qualifications

• 5+ years program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own the live installation schedule across vendors, delivery stations, and regions — adjust in real time for VIN availability and site constraints.
• Manage daily VIN tracking and reconciliation across fleet and Last Mile Rental systems; own parts receiving, site storage, and vehicle availability at delivery stations.
• Coordinate multi-vendor installation operations including scheduling, on-site field oversight, completion reporting, and go-back/rework resolution.
• Validate vendor invoices against confirmed completion data; track labor and material costs against $10M–$50M campaign budgets.
• Manage daily DS/DSP communication across multiple channels to confirm vehicle availability and resolve scheduling conflicts.
• Build network rollout plans — quantities, locations, and sequencing — and own PO submissions, workback plans, and procurement alignment.
• Drive campaign closeout including inventory reconciliation, maintenance and repair handoff, warranty documentation, and lessons learned.

Skills

Program management

Data-driven decisions

Leadership communication

Vendor management

Education

Master's degree / MBA

Tools

AI tools

Job description

Amazon is seeking a Senior Program Manager for Retrofit Strategy & Execution in Detroit, MI to own end-to-end execution of large-scale vehicle retrofit campaigns across North America. You will manage the full installation lifecycle, coordinate with DSPs, regional fleet managers, and vendors, and drive projects to keep campaigns on schedule and within budget.

The role requires strong vendor management, comfort with ambiguity, and the ability to operate at scale in a fast-moving logistics