Senior Program Manager, Trailer Performance, Middle Mile Fleet Management

Amazon; Tempe (AZ); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking a Senior Program Manager for the Middle Mile fleet in Tempe, AZ. You will own and optimize trailer uptime, coordinating with cross-functional teams to drive improvements and cost efficiencies while managing pricing agreements with vendors.

You will lead initiatives with autonomy, navigate ambiguity, and communicate complex results clearly to senior leaders, ensuring scalable, high-standard delivery in a startup-like environment.

Qualifications

• 5+ years in program or project management with measurable results.
• Experience using data and metrics to drive improvements.
• Ability to own end-to-end program strategy and report to senior leadership.

Responsibilities

• Own and manage overall trailer uptime across the Middle Mile fleet.
• Drive cost optimization initiatives and vendor pricing agreements.
• Partner with cross-functional teams and communicate results to leadership.

Skills

Program management

Data-driven improvements

Stakeholder communication

Education

Master's degree (MBA)

Tools

AI tools

Job description

Description

Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...

Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...

Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager. In this role, you own and manage overall trailer uptime across the Middle Mile fleet, working cross-functionally to drive continuous improvements that keep trailers available and reliable. The ideal candidate will have demonstrated experience partnering with technical teams, managing stakeholders and customers, managing multiple priorities and deadlines, and delivering strong results. They will be responsible for developing and executing cost optimization initiatives, managing pricing agreements with vendors, and driving spend efficiency across Amazon Middle Mile Fleet. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10507517