Senior Program Manager, SRS

azenta; Plainfield (IN); On-site; USD 120,000 - 170,000; Full time

Job summary

Azenta Inc. in Indiana is seeking a Senior Program Manager for Sample Repository Services (SRS).

You will lead cross-functional programs to modernize repository processes, improve efficiency, and scale operations while focusing on customer experience and quality. The role requires strong program management, experience with automation and Lean methods, and the ability to translate customer needs into executable plans across Operations, Informatics, and Quality.

Qualifications

• Bachelor's degree in Business, Engineering, Operations, Life Sciences, Computer Science, or related field; or equivalent experience.
• 7+ years of progressive experience in program/product/project management, operations, automation, or related discipline.
• Experience leading complex, cross-functional programs from planning through implementation.
• Experience with automation, laboratory operations, repository/biobank operations, or related controlled environments.

Responsibilities

• Lead programs from concept through implementation, ensuring alignment with objectives, requirements, timelines, budgets, quality and customer expectations.
• Develop and maintain comprehensive program plans with milestones, resources, dependencies, risks and implementation requirements.
• Collaborate with Operations and business leaders to identify process improvements, reduce complexity, increase accuracy and scalability.
• Apply Lean principles and tools to eliminate waste and improve workflows, safety, quality and productivity.
• Translate business needs into clearly defined functional and system requirements with stakeholders.
• Coordinate cross-functional teams to evaluate, test, validate and implement new technologies and enhancements.
• Establish program governance, including schedules, milestones, risk management, issues, change control and status reporting.
• Identify program risks and dependencies early and drive mitigation and escalation as needed.
• Ensure automation changes are tested and validated prior to implementation.
• Develop change-management strategies to support adoption of new technologies and processes.
• Facilitate Lean workshops and Kaizen events to establish baselines and sustain gains.
• Define functional requirements, features, priorities, and delivery timelines for tech-enabled solutions.

Skills

Program management

Cross-functional leadership

Lean methodology

Process improvement

Change management

Stakeholder management

Education

Bachelor's degree (related field)

Job description

Azenta Inc.

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job Title

Senior Program Manager, SRS

Job Description

Azenta Life Sciences is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. Within Azenta, the Sample Repository Services (SRS) business provides industry-leading biobanking, sample storage, logistics, laboratory services, and specimen management solutions that help customers safeguard and maximize the value of their critical biological materials.

How You'll Add Value

The SRS Senior Program Manager provides strategic leadership technology-enabled initiatives across SRS r. This role leads complex, cross-functional programs designed to modernize repository processes, improve operational efficiency and accuracy, increase scalability, and enhance the customer experience.

Serving as a key connection between Repository Operations, Informatics, Quality, Engineering, Commercial, and other business functions, the Senior Program Manager translates operational and customer needs into executable programs. The successful candidate will combine strong program management capabilities with an understanding of customer needs, repository operations, automation, Lean methodologies, process improvement, and change management to deliver sustainable solutions that support the continued growth and evolution of SRS.

What You'll Do

• Lead programs from concept through implementation, ensuring alignment with business objectives, operational requirements, timelines, budgets, quality standards, and customer expectations.
• Develop and maintain comprehensive program plans, including milestones, resources, dependencies, risks, budgets, and implementation requirements.
• Partner with Repository Operations and business leaders to identify opportunities for process improvements , reductions in operational complexity, improve accuracy, and increased scalability.
• Apply Lean principles and tools-including value-stream mapping, process mapping, standard work, visual management, root-cause analysis, Kaizen, and mistake-proofing-to eliminate waste, streamline repository workflows, and improve safety, quality, delivery, cost, and productivity.
• Translate business and operational needs into clearly defined functional and system requirements in partnership with operations, Informatics, Engineering, Quality, and other stakeholders.
• Coordinate cross-functional teams to evaluate, prioritize, test, validate, and implement new technologies and process enhancements.
• Establish program governance, including project schedules, milestones, risk management, issue resolution, change control, and executive-level status reporting.
• Proactively identify program risks, dependencies, and barriers and drive mitigation plans and timely escalation when needed.
• Ensure automation and technology changes are appropriately tested and validated prior to implementation.
• Partner with Quality and operational stakeholders to ensure new processes and technologies align with applicable quality systems, SOPs, work instructions, and regulatory requirements.
• Develop implementation and change-management strategies that support successful adoption of new technologies and processes across repository teams.
• Facilitate cross-functional Lean workshops and Kaizen events, using data and performance metrics to establish baselines, prioritize improvements, measure results, and sustain gains through standard work and leader accountability.
• Partner with business leaders and stakeholders to define functional requirements, features, priorities, and delivery timelines for technology-enabled solutions.
• Build strong relationships with internal and external stakeholders and maintain clear, consistent communication regarding program progress, risks, decisions, and outcomes.
• Support the development of strategic roadmaps that enable SRS growth, operational excellence, and scalability.

What You'll Bring

• Bachelor's degree in Business, Engineering, Operations, Life Sciences, Computer Science, or a related field, or equivalent relevant experience.
• 7+ years of progressive experience in program management, product management, project management, operations, automation, technology implementation, or a related discipline.
• Demonstrated experience leading complex, cross-functional programs from planning through implementation.
• Experience with automation, laboratory operations, repository/biobank operations, life sciences, or other highly controlled operational environments