Senior Program Manager, RSR Desing Engineering (Fulfillment & Operations)

Amazon; Bellevue (WA); On-site; USD 115,600 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Program Manager in the WW Engineering and Innovation PMO to oversee a portfolio of projects, align with strategic objectives, and drive executive reporting. You will partner with leaders across technology and operations to improve processes and customer experience while supporting business growth.

You will design PMO standards, develop executive‑level reviews, and coordinate cross‑functional initiatives.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership.
• Bachelor's degree.

Responsibilities

• Design and implement PMO standards, methodologies, and frameworks across assigned functional areas.
• Lead the development and maintenance of executive‑level business review documentation (MBRs and QBRs) and OP cycles with focus on performance metrics.
• Collaborate with director‑level leaders to drive strategic alignment and resource allocation.
• Facilitate stakeholder management through effective communication and status reporting.
• Lead execution of high‑priority initiatives aligned with organizational strategy and objectives.
• Partner with Process/Design Engineers to ensure delivery standards and successful outcomes.

Skills

Data-driven decisions

Executive reporting

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Job ID: 10410030 | Amazon.com Services LLC

As a Senior Program Manager in the WW Engineering and Innovation (WWEI) Program Management Office (PMO), you will be responsible for overseeing a portfolio of projects with RSR Process & Design Engineering organization. Your role will ensure these projects align with our strategic objectives by managing project progress, tracking key metrics, ensuring project management standards, and facilitating communication between stakeholders. You will work across technology and operations teams to drive innovation, prioritize initiatives, and optimize processes that positively impact customer experience while supporting business growth. A key aspect of your role will be providing executive‑level reporting, all while maintaining alignment with Amazon's goals and vision.

Key job responsibilities

• Design and implement Program Management Office (PMO) standards, methodologies, and frameworks across assigned functional areas
• Lead the development and maintenance of executive‑level business review documentation (MBRs and QBRs), Peak readiness documentation, and OP cycles with focus on performance metrics and strategic alignment
• Collaborate with director‑level leaders to drive strategic alignment, resource allocation, change management initiatives, and cross‑functional decision‑making
• Facilitate stakeholder management through effective communication and transparent status reporting
• Lead execution of high‑priority initiatives while ensuring alignment with organizational strategy and objectives
• Partner with Process/Design Engineers to provide mentorship, ensure consistent delivery standards, and drive successful project outcomes

A day in the life

You will lead critical business initiatives by developing PMO strategies that deliver measurable organizational impact. Your projects will standardize our processes and improve operations across the organization. Working closely with Senior Manager / Director‑level leaders and stakeholders you’ll define project requirements, monitor progress, and manage risks. Your role involves synthesizing complex information for executive reviews while maintaining clear communication channels to keep all stakeholders informed of changes and impacts.

About the team

The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, and management of all facilities in the Amazon Delivery Station Network.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership
• Bachelor's degree

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large‑scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

USA, WA, Bellevue – 115,600.00 – 160,000.00 USD annually

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.