Senior Program Manager O2C, Finance Transformation

Apple Inc.; Austin (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

Apple Inc. in Austin, TX seeks a Senior Program Manager to lead O2C Finance Transformation initiatives. You will shape the vision, drive end-to-end process redesign, and partner with IS&T, PMO and business units to deliver scalable, automated finance solutions.

The role emphasizes cross-functional leadership, strong financial systems expertise including SAP/Oracle Fusion/Salesforce, and using emerging tech like AI and RPA to optimize cash application and collections.

Qualifications

• 7–10 years of progressive experience in program management, finance operations, systems analysis, or process transformation.
• BS or BA in Business, Economics, or equivalent.
• Strong ability to lead cross-functional projects and communicate with senior management.

Responsibilities

• Own the program plan, timeline, and cross-functional coordination for transformation initiatives with Finance leadership, IS&T, PMO, and business units.
• Analyze and redesign end-to-end finance workflows to strengthen quality controls, improve data accuracy, and enable scalability through automation.
• Evaluate, recommend, and oversee implementation of new enterprise technologies and systems in partnership with IS&T.

Skills

Program management

Finance operations

Systems analysis

Process transformation

Cross-functional leadership

Education

BS/BA in Business, Economics, or equivalent

Tools

SAP

Oracle Fusion

Salesforce

HighRadius

Generative AI

RPA

Job description

Senior Program Manager O2C, Finance Transformation

Austin, Texas, United States Corporate Functions

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company's future. Join us, and you'll have an important role in continuing Apple's legacy of efficiency and success.

Description

The Senior Program Manager will develop and articulate a clear vision and roadmap for transforming O2C processes, systems, and workflows. This role is grounded first in O2C process expertise, executed through disciplined program management, and enabled by technical fluency in data and systems.

Responsibilities

• Own the program plan, timeline, and cross-functional coordination for transformation initiatives, in close collaboration with Finance leadership, IS&T, PMO, and business units.
• Analyze and redesign end-to-end finance workflows across cross-functional groups to strengthen quality controls, improve data accuracy, and enable scalability through automation.
• Evaluate, recommend, and oversee implementation of new enterprise technologies and systems using direct technical fluency to validate solutions in close partnership with IS&T.

Minimum Qualifications

• 7-10 years of progressive experience in program management, finance operations, systems analysis, or process transformation, with demonstrated success owning significant technical workstreams end-to-end.
• BS or BA in Business, Economics, or equivalent.

Preferred Qualifications

• Deep understanding of the end-to-end O2C cycle: order management, credit management, billing/invoicing, accounts receivable, collections, deductions/disputes, and cash application.
• Demonstrated ability to lead highly complex and technical cross-functional projects, influence stakeholders, and drive change across IS&T, PMO, and business units.
• Hands-on experience with O2C systems such as SAP, Oracle Fusion, Salesforce, HighRadius, or similar billing/credit/collections platforms, including evaluating and shaping system design and configuration decisions.
• Proven ability to apply emerging technologies (Generative AI, RPA) to O2C problems such as anomaly detection in billing, automated dispute triage, credit risk scoring, or collections prioritization from concept through implementation.
• Working knowledge of regulatory compliance and internal-controls frameworks relevant to O2C and finance operations.
• Demonstrated expertise in the architectural design and implementation of Financial Systems and Enterprise Resource Planning (ERP) solutions.
• Experience distilling complex technical work and system architecture designs into clear, business-relevant presentations for senior management and executive audiences.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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