Senior Program Manager - IT

Global Technical Talent, an Inc. 5000 Company; Springfield (MA); Hybrid; USD 96,000 - 131,000; Full time

Job summary

Global Technical Talent is seeking a Senior Program Manager - IT for a 36-month contract in Springfield, MA. The role offers a hybrid schedule (3 days on-site, Friday remote) with a pay rate of $82.75 per hour.

You will lead enterprise programs spanning business, technology, operations, and governance to drive transformation and optimize delivery across the organization.

Qualifications

• 10 years of project, program, portfolio, or technology delivery management experience.
• 7 years leading large, complex, cross-functional business and technology programs.
• Experience managing significant budgets, forecasts, vendors, contracts, resources, and enterprise dependencies.
• Experience leading organizational change and enterprise transformation initiatives.
• Advanced knowledge of program governance, financial management, risk management, and delivery methodologies.

Responsibilities

• Lead enterprise programs comprised of multiple interdependent projects, workstreams, products, and stakeholder groups.
• Translate strategic business objectives into integrated program roadmaps, delivery plans, milestones, governance frameworks, and measurable outcomes.
• Drive program execution while managing scope, schedule, budget, resources, quality, risks, issues, dependencies, and benefits realization.
• Establish and maintain effective governance structures, executive reporting, performance metrics, program controls, and decision-making processes.
• Manage program financials, including business cases, funding requests, budgets, forecasts, vendor expenditures, and resource investments.

Skills

10 years of project, program,portfolio

7 years leading cross-functional

Budget, forecasts, vendors

Organizational change

Governance and delivery methodologies

Education

Bachelor's degree or equivalent professional experience

Job description

Hybrid — 3 days on-site; Friday is a remote day

• Position Type: Contract
• Contract Duration: 36 months
• Pay Rate: $82.75 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Senior Program Manager - IT

Location: Springfield, MA

Onsite Flexibility

Hybrid — 3 days on-site; Friday is a remote day

Contract Details

• Position Type: Contract
• Contract Duration: 36 months
• Pay Rate: $82.75 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Program Manager operates within a dynamic delivery organization focused on executing strategic initiatives across business, technology, operations, architecture, procurement, finance, legal, risk, and vendor partners. This role partners closely with executive leadership and cross-functional teams to drive enterprise transformation, modernization, application portfolio optimization, and operational efficiencies in support of the organization's long-term strategic goals.

As a Program Manager, you will serve as the primary point of accountability for the strategic planning, governance, execution, management, implementation, and reporting of multiple large-scale projects and complex enterprise programs. Programs may involve significant organizational change, evolving scope, substantial risk, large cross-functional teams, and enterprise-wide business and technology impacts.

Key Responsibilities

• Lead complex enterprise programs comprised of multiple interdependent projects, workstreams, products, and stakeholder groups.
• Translate strategic business objectives into integrated program roadmaps, delivery plans, milestones, governance frameworks, and measurable outcomes.
• Drive program execution while managing scope, schedule, budget, resources, quality, risks, issues, dependencies, and benefits realization.
• Establish and maintain effective governance structures, executive reporting, performance metrics, program controls, and decision-making processes.
• Manage program financials, including business cases, funding requests, budgets, forecasts, vendor expenditures, and resource investments.
• Provide strategic leadership across business, technology, operations, architecture, procurement, finance, legal, risk, compliance, and vendor organizations.
• Lead enterprise risk, issue, dependency, and organizational change management activities to ensure successful program outcomes.
• Drive stakeholder engagement, executive communications, organizational readiness, and adoption strategies for transformational initiatives.
• Lead application rationalization initiatives, including evaluation of application portfolios, identification of consolidation opportunities, and execution of modernization and simplification strategies.
• Oversee application decommissioning programs, ensuring appropriate planning, dependency management, operational transitions, data retention compliance, and retirement of legacy technologies.
• Partner with technology, procurement, finance, and vendor management teams to optimize software licensing, technology investments, utilization, renewals, and vendor performance.
• Govern strategic vendor contracts and technology agreements, ensuring delivery commitments, financial stewardship, compliance, and alignment with business objectives.
• Identify opportunities to reduce technology debt, eliminate redundant capabilities, simplify the application landscape, and improve operational efficiency.
• Champion and contribute to the advancement of delivery methodologies, governance frameworks, standards, tools, and best practices.

Required Skills

• 10 years of project, program, portfolio, or technology delivery management experience.
• 7 years leading large, complex, cross-functional business and technology programs.
• Experience managing significant budgets, forecasts, vendors, contracts, resources, and enterprise dependencies.
• Experience leading organizational change and enterprise transformation initiatives.
• Advanced knowledge of program governance, financial management, risk management, and delivery methodologies.

Preferred Skills

• PMP, PgMP, PMI-ACP, SAFe, or equivalent program/project management certification.
• Financial Services, Insurance, Wealth Management, or related industry experience.
• Experience leading technology modernization, application rationalization, application decommissioning, and operational simplification programs.
• Knowledge of software asset management, software licensing, vendor management, and contract governance practices.
• Expertise in Waterfall, Agile, Hybrid, and scaled delivery methodologies.
• Strong executive presence with exceptional communication, negotiation, stakeholder management, and influencing skills.
• Proven ability to navigate ambiguity, drive strategic decisions, and lead large-scale organizational change.
• Experience managing matrixed teams and influencing stakeholders across all organizational levels.

Education Requirements

• Bachelor's degree or equivalent professional experience.

Required Experience

• 10 years of project, program, portfolio, or technology delivery management experience.
• 7 years leading large, complex, cross-functional business and technology programs.
• Experience managing significant budgets, forecasts, vendors, contracts, resources, and enterprise dependencies.
• Experience leading organizational change and enterprise transformation initiatives.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a mutual financial services organization with more than 175 years of operating history, headquartered in Springfield, Massachusetts and operating across all 50 states, serving millions of policyholders throughout the United States. Structured as a mutual company owned by its policyholders rather than shareholders, the organization manages $312 billion in client assets and recorded exceptional statutory operating earnings in 2025 — evidence of a financially strong institution aligned squarely with the long-term interests of those it serves. The organization's offerings span whole and term life insurance, disability income coverage, long-term care products, annuities, retirement planning, and wealth management services, and it has earned independent recognition including the Gallup Exceptional Workplace Award, Forbes' Best Life Insurance Company designation, and placement on Ward's 50 top life and health companies. Professionals in technology, operations, program management, compliance, financial planning, actuarial science, and wealth management will find a culture oriented around long-term value and purpose rather than short-term shareholder returns.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15201