Program Manager I

Computer Task; Buffalo (NY); On-site; USD 110,000 - 145,000; Full time

Job summary

CTG, a Cegeka company, seeks a Program Manager I to lead multiple related projects in Buffalo, NY for a 12-month engagement. You will oversee scope, schedules, budgets, and cross-functional teams of 30-50 FTE across three or more business areas.

The role emphasizes risk, governance, stakeholder communication, and alignment with executive management. Bachelor's plus 8 years PM exp or 12 years combined experience required; PMP/PgMP preferred; strong leadership and problem-solving skills essential.

Qualifications

• Bachelor's degree and at least 8 years of proven project management experience.
• Or 12 years total education/experience with at least 8 years PM experience.
• Strong knowledge of project and program management methodologies.
• Experience with program planning and execution, stakeholder and executive communication, risk management, governance, and dependency management.
• Proficiency with personal computers and relevant software applications.
• Strong verbal and written communication; ability to negotiate, influence, and build consensus.

Responsibilities

• Manage multiple related projects and ongoing operations across three or more business areas.
• Establish project scope, objectives, roles, responsibilities, deliverables, schedules, budgets, and resource requirements.
• Develop and maintain project plans, forecasts, schedules, budgets, communication plans, risk plans, quality plans, and resource plans.
• Work with stakeholders and project managers to gather requirements, monitor cost, schedule, technical performance, and project deliverables.
• Manage program execution, budgets, forecasts, project work, and approved scope changes.
• Monitor program performance, identify variances, implement corrective actions, and communicate status to stakeholders and executive management.
• Identify, assess, and mitigate program risks, issues, dependencies, and constraints; elevate matters requiring management attention.
• Coordinate resources across constituent projects to support overall program objectives.
• Build team cohesiveness and improve team performance through leadership, mentoring, training, and motivation.
• Ensure adherence to risk management, regulatory requirements, internal controls, and company policies.
• Support implementation of internal and external audit requirements and address issues raised by regulators, as applicable.
• Promote an inclusive environment that supports diversity and reflects the organization’s values.
• Exercise managerial responsibilities related to staffing, performance management, appraisals, promotions, salary recommendations, and terminations.
• Complete other related duties as assigned.

Skills

Project management

Stakeholder communication

Risk management

Governance

Dependency management

Leadership

Multitasking

Education

Bachelor's degree

Combined 12 years education/experience with 8 years PM

Tools

Project management software

Job description

Are you ready to join a growing team?

CTG is seeking to fill a Program Manager I opening for our client.

Location: Buffalo, NY

Duration: 12 months

Primary Responsibilities

• Manage multiple related projects and ongoing operations impacting three or more business or functional areas.

• Establish project scope, objectives, roles, responsibilities, deliverables, schedules, budgets, and resource requirements.

• Develop and maintain project plans, forecasts, schedules, budgets, communication plans, risk plans, quality plans, and resource plans.

• Work with stakeholders and project managers to gather requirements, monitor cost, schedule, technical performance, and project deliverables.

• Manage program execution, budgets, forecasts, project work, and approved scope changes.

• Monitor program performance, identify variances, implement corrective actions, and communicate status to stakeholders and executive management.

• Identify, assess, and mitigate program risks, issues, dependencies, and constraints; elevate matters requiring management attention.

• Coordinate resources across constituent projects to support overall program objectives.

• Build team cohesiveness and improve team performance through leadership, mentoring, training, and motivation.

• Ensure adherence to risk management, regulatory requirements, internal controls, and company policies.

• Support implementation of internal and external audit requirements and address issues raised by regulators, as applicable.

• Promote an inclusive environment that supports diversity and reflects the organization’s values.

• Exercise managerial responsibilities related to staffing, performance management, appraisals, promotions, salary recommendations, and terminations.

• Complete other related duties as assigned.

Scope of Responsibilities

• Coordinate multiple high-priority projects and ongoing operations from initiation through close.

• Support programs impacting three or more lines of business or functional areas.

• Manage programs with project scopes of approximately $5 million or more, team sizes of approximately 30-50 FTE, and durations of 18-24 months.

• Coordinate projects involving major business benefits, significant customization, six or more interfaces, and integration across internal and external systems.

• Manage moderately aggressive timelines and moderately defined project scopes with minor changes to business processes or procedures.

Supervisory/Managerial Responsibilities

• Typically manages 5-15 employees directly and indirectly.

• Provides program-level leadership for project teams of approximately 50-100 members.

• Responsible for staffing, performance management, team development, and resource coordination.

Education and Experience Required

• Bachelor's degree and a minimum of 8 years of proven project management experience, or

• In lieu of a degree, a combined minimum of 12 years of higher education and/or work experience, including at least 8 years of proven project management experience.

• Strong knowledge of project and program management methodologies.

• Experience with program planning and execution, stakeholder and executive communication, risk management, governance, and dependency management.

• Proficiency with personal computers and relevant software applications.

• Strong verbal and written communication skills, with the ability to negotiate, influence, and build consensus.

• Experience communicating initiative status and program information to executive management.

• Excellent problem-solving, organizational, and multitasking skills.

• Ability to work independently and collaboratively while managing multiple priorities and deadlines.

• Strong interpersonal skills and the ability to establish effective relationships with clients, management, business partners, and peers.

• Ability to build trust, encourage respect, and work effectively with diverse perspectives.

Education and Experience Preferred

• Project Management Professional (PMP) certification.

• Program Management Professional (PgMP) certification.

• Master's degree.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.