Senior Program Manager: Insurance Transformation

Testing Site - JPMC; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Testing Site - JPMC is seeking a Program/Project Manager within the Insurance Center of Excellence to translate strategy into executable roadmaps and lead end-to-end delivery across technology, operations, and business teams.

You will embed risk and regulatory considerations, drive governance, and use data to monitor progress. The role demands strong communication with senior stakeholders and a track record of delivering complex initiatives.

Qualifications

• Minimum of 4 years of program or project management experience delivering cross-functional initiatives.
• Minimum of 4 years of experience managing scope, schedule, budget, risks/issues, and dependencies.
• Demonstrated ability to communicate status, risks, and decisions clearly to senior stakeholders.
• Experience embedding risk, compliance, or regulatory considerations into delivery plans and outcomes.
• Proven ability to drive execution across technology, operations, and business teams.
• Strong analytical skills, including defining metrics and using data to guide decisions.
• Experience with structured problem-solving and root-cause analysis.
• Strong organizational skills with attention to detail and ability to manage multiple initiatives concurrently.
• Demonstrated stakeholder management skills, including consensus building and conflict resolution.

Responsibilities

• Lead the transformation of strategic objectives into high-impact programs and project roadmaps.
• Manage end-to-end execution across scope, milestones, budget, risks/issues, dependencies, and benefits realization.
• Provide clear, timely status reporting and executive communication to senior stakeholders.
• Embed risk, compliance, and regulatory requirements throughout the delivery lifecycle.
• Coordinate governance forums and obtain required approvals to support sustainable remediation.
• Use data and analytics to monitor progress, perform root-cause analysis, and drive sustainable solutions.
• Define and track key performance indicators and adjust plans based on leading indicators and outcomes.
• Streamline cross-functional workflows to improve customer experience, operational efficiency, and control effectiveness.
• Partner with operations to align process design, controls, and service levels with delivery.
• Build, lead, and mentor teams; promote learning, innovation, and accountability.
• Facilitate stakeholder alignment, manage tradeoffs, and drive decisions across competing priorities.

Skills

Program management

Cross-functional delivery

Stakeholder communication

Risk & compliance

Data-driven decisions

Leadership

Analytics

Problem solving

Organizational skills

Stakeholder management

Tools

Jira

Azure DevOps

Job description

Testing Site - JPMC is seeking a Program/Project Manager within the Insurance Center of Excellence to translate strategy into executable roadmaps and lead end-to-end delivery across technology, operations, and business teams.

You will embed risk and regulatory considerations, drive governance, and use data to monitor progress. The role demands strong communication with senior stakeholders and a track record of delivering complex initiatives.