Senior Program Manager, GOSS Infrastructure PMO

Amazon Inc.; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Job summary

Amazon.com Services LLC in Nashville is seeking a Sr. Program Manager to drive capacity projects end-to-end within the PMO, coordinating across Real Estate, Capacity, Design, and Startup teams to keep initiatives on schedule.

The role requires you to lead planning, execution, and hand-offs, with heavy emphasis on data-driven insights and stakeholder communication to senior leadership.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Facilitate weekly alignment meetings on network projects and provide program updates.
• Partner with planning teams on milestones including Real Estate, Capacity, and Design.
• Review proposals for milestone schedules and track progress via project trackers.
• Coordinate with construction, robotics, and vendors on project details and hand-offs.
• Escalate milestone issues impacting schedules and report updates to senior leadership.

Skills

Program management

Data & metrics

Cross-functional collaboration

Education

Master's degree or MBA in business or related field

Tools

AI tools

Job description

Description

Amazon is seeking a Sr. Program Manager to support project planning and execution for the continued capacity expansion of our Global Fulfillment network. The primary role of this individual on the Program Management Office (PMO) team is to drive capacity projects to completion keeping them on schedule. Candidates will work with each phase of the project life cycle including build requirements, fulfillment design, planning, execution, and Launch/hand-off.

Key job responsibilities

• Facilitate/run weekly alignment meetings on network projects as well as program specific updates
• Partner with critical planning teams on project milestones (Real Estate, Capacity, Capital, Design, Startup, Robotics)
• Review Material Handling and Storage proposals for acceptable milestone schedules
• Update/maintain weekly network Engineering Project Tracker, and support Resource tracking
• Drive/follow up on milestone level delays, Support Build Plan presentations, Input and coordinate with Real Estate construction, Robotics, and Material Handling vendors on First Access details
• Initiate/facilitate major project kick-offs and support hand-off from planning teams to execution teams
• Escalate milestone level project issues that are impacting project schedules
• Report on engineering project updates to Senior Leadership, planning, and execution teams
• Provide Inputs and support on Program/Project Management tools and processes
• Miscellaneous support tasks (Project Data, Reporting, Whitepaper inputs, etc.)

A day in the life

Amazon Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd love to hear from you!

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, TX, Austin - 115,600.00 - 160,000.00 USD annually
USA, TX, Houston - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10503163