Senior Program Manager, Fulfilment by Amazon - Inventory Optimization Services

Amazon Inc.; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is hiring a Senior Program Manager for Fulfilment by Amazon - Inventory Optimization Services in Bellevue, WA. You will work with WW FBA Sellers to understand their supply chain, influence product vision, and drive end-to-end delivery while reporting on key metrics and partnering with product, finance, engineering, and analytics teams.

The role requires 5+ years of program management, data-driven decision making, and experience with external suppliers and supply chain

Qualifications

• Bachelor’s degree required.
• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and end-to-end delivery.
• 2+ years working with external suppliers.
• 2+ years of supply chain experience.
• 2+ years of cross-functional collaboration with tech and non-tech teams.

Responsibilities

• Collaborate with FBA Sellers directly and understand their pain points and their supply chain.
• Help resolve seller pain points through product solutions and make strategic recommendations to reduce end-to-end supply chain costs for sellers.
• Be the voice of the seller to drive strategic product vision and roadmap to improve seller experience and satisfaction with the FBA program.
• Drive alignment with senior leaders and key cross-functional partners.
• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives.
• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns.
• Partner closely with other program/product managers, Seller facing teams, operations associates and tech leads to deliver on your roadmap.

Skills

Data-driven decisions

Cross-functional collaboration

Stakeholder management

Program management

Education

Bachelor's degree

Master's degree or MBA

Job description

Senior Program Manager, Fulfilment by Amazon - Inventory Optimization Services

Job ID: 10575328 | Amazon.com Services LLC

Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Program Manager with a technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.

This role will work directly with World Wide FBA Sellers, understand their supply chain, and aim to reduce end-to-end supply chain costs. This role will expose you to Seller pain points and ability to reshape their experience by influencing product vision and roadmap to implement step change product ideas globally. You will develop and report on business metrics that enable your program goals, work cross-functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability.

Key job responsibilities

• Collaborate with FBA Sellers directly and understand their pain points and their supply chain
• Help resolve seller pain points through product solutions and make strategic recommendations to reduce end-to-end supply chain costs for sellers
• Be the voice of the seller to drive strategic product vision and roadmap to improve seller experience and satisfaction with the FBA program
• Drive alignment with senior leaders and key cross-functional partners
• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals
• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives
• Partner closely with other program/product managers, Seller facing teams, operations associates and tech leads to deliver on your roadmap

Basic Qualifications

• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• 2+ years of working with external suppliers experience
• 2+ years of supply chain experience
• 2+ years of working cross-functionally with tech and non-tech teams experience

Preferred Qualifications

• 2+ years of leading large complex programs experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually