Senior Program Manager, Field Services
Kleinfelder
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Benefits offered by this job
Job summary
Kleinfelder is seeking an experienced Senior Program Manager, Field Services to lead the Delaware field services practice. You will oversee operations, drive revenue growth, manage staff utilization, and build client relationships across construction inspection, management, surveying, and related services.
Responsibilities include strategic leadership of the Delaware department, business development, project delivery, and ensuring quality and profitability aligned with Kleinfelder’s standards.
Qualifications
- Bachelor’s Degree in Civil Engineering, Construction Management, or related field from an accredited university.
- Professional Engineer (PE) license preferred.
- 9 to 12 years of related experience in construction engineering, field services, construction management, inspection, surveying, or related markets.
- 5 years of leadership experience with direct responsibility for staff management, operational performance, and business development.
- Demonstrated success managing business performance metrics including revenue growth, utilization, backlog, and client development.
- Proven experience developing and maintaining strategic client relationships and winning new work.
- Strong understanding of project delivery, contract management, financial performance, and workforce planning.
- Excellent leadership, communication, negotiation, and organizational skills.
Responsibilities
- Provide overall leadership and direction for the Delaware Field Services Department, ensuring alignment with company goals and strategic initiatives.
- Develop and execute annual business plans focused on revenue growth, profitability, utilization, backlog, and market expansion.
- Accountable for achieving department financial performance metrics including revenue, utilization, profitability, and accounts receivable objectives.
- Monitor department workload and backlog to ensure consistent staff utilization and efficient resource allocation.
- Analyze operational and financial performance metrics and implement corrective actions as needed to meet business objectives.
Skills
Education
Job description
Take Your Construction Career to the Next Level!
Kleinfelder, a Forbes' Top Employer for Engineers in North America, is committed to a people‑first culture, technical excellence, and creating opportunities where employees can thrive. Kleinfelder’s Construction Services team offers a dynamic environment that encompasses construction management, inspection services, laboratory testing, and forensic engineering. The department is recognized as an industry leader with more than 25 accredited laboratories.
Kleinfelder is seeking an experienced Senior Program Manager, Field Services to lead and grow our Delaware field services practice. The position serves as the department manager for the Delaware Field Services practice and is responsible for the operational, financial, and strategic performance of the department. Responsibilities include revenue growth, profitability, staff utilization, business development, client management, and project delivery. The Department Manager will lead a multidisciplinary team providing construction inspection, construction management, surveying, utility locates, and related field services throughout the region.
- Provide overall leadership and direction for the Delaware Field Services Department, ensuring alignment with company goals and strategic initiatives.
- Develop and execute annual business plans focused on revenue growth, profitability, utilization, backlog, and market expansion.
- Accountable for achieving department financial performance metrics including revenue, utilization, profitability, and accounts receivable objectives.
- Monitor department workload and backlog to ensure consistent staff utilization and efficient resource allocation.
- Analyze operational and financial performance metrics and implement corrective actions as needed to meet business objectives.
- Lead business development efforts and serve as a key client account manager for strategic public and private sector clients.
- Identify, pursue, and secure new business opportunities that align with the department and division growth strategy.
- Lead or support strategic pursuits, proposals, interviews, and contract negotiations.
- Collaborate with market, regional, and technical leaders to expand services and increase market share.
- Maintain awareness of industry trends, client capital programs, and upcoming opportunities to position Kleinfelder for continued growth.
- Provide oversight of project execution to ensure projects are delivered safely, profitably, on schedule, and in accordance with client expectations.
- Ensure department projects consistently meet Kleinfelder’s quality standards and contractual requirements.
- Direct staffing and resource allocation across projects to maximize utilization and project performance.
- Monitor project financial performance, including budgets, labor utilization, schedule adherence, contract compliance, and profitability.
- Recruit, develop, mentor, and retain high‑performing technical and management staff.
- Lead succession planning efforts and develop future leaders within the department.
- Conduct performance evaluations and provide coaching, mentoring, and career development opportunities.
- Foster a culture of accountability, collaboration, innovation, safety, and professional growth.
- Bachelor’s Degree in Civil Engineering, Construction Management, or related field from an accredited university.
- Professional Engineer (PE) license preferred.
- 9 to 12 years of related experience in construction engineering, field services, construction management, inspection, surveying, or related markets.
- 5 years of leadership experience with direct responsibility for staff management, operational performance, and business development.
- Demonstrated success managing business performance metrics including revenue growth, utilization, profitability, backlog, and client development.
- Proven experience developing and maintaining strategic client relationships and winning new work.
- Strong understanding of project delivery, contract management, financial performance, and workforce planning.
- Excellent leadership, communication, negotiation, and organizational skills.
Following an offer, candidates will be required to satisfactorily complete employment reference checks, verification of professional licensure and/or educational credentials, a motor vehicle report (MVR), and a comprehensive background check.
Kleinfelder and its subsidiaries and affiliates have been connecting great people to the best work since 1961. As a responsive, cross‑disciplinary team of bright, curious, and innovative problem‑solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the U.S., Canada, and Australia. Connecting great people to the best work is our purpose – together, we deliver.
Kleinfelder, and its subsidiaries and affiliates, is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity.
Kleinfelder offers an excellent compensation and benefits package, including medical, dental, vision, life insurance, 401(k) plan, and paid holidays.
We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. Support includes reimbursements for continuing education, training and certification expenses, and opportunities for career development through our internal mentoring program.
Kleinfelder, and its subsidiaries and affiliates, is an Equal Opportunity Employer – Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)
Kleinfelder, and its subsidiaries and affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder, and its subsidiaries and affiliates, will not consider or agree to payment for any referral compensation or recruiter fee. Any unsolicited resume, including those submitted to hiring managers, is deemed to be the property of Kleinfelder.
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