Senior Program Manager, Enterprise Imaging Implementations - (Mississauga, ON)

Philips; United States; Remote; USD 126,000 - 198,000; Full time

Benefits offered by this job

PTO

DC Pension

Stock purchase plan

Education reimbursement

Flexible benefits

Job summary

Philips Canada is seeking a Senior Program Manager, Enterprise Imaging Implementations in Mississauga, Ontario. You will lead end-to-end deployments of enterprise imaging solutions, ensuring alignment with customer goals, budgets, schedules, and quality standards in a field-based setting.

You will build strong relationships with executives and clinical IT leaders, govern programs, manage risks, and coordinate cross-functional teams to deliver successful outcomes and long-term impact in

Qualifications

• 8+ years in Program Management, Professional Services, Healthcare IT Implementations, Service Delivery, or related field
• Experience with Enterprise Imaging/PACS, VNA, RIS, EMR/EHR, cloud healthcare platforms or healthcare implementation leadership
• Bachelor’s or Master’s degree in a relevant field such as Business, IT, Engineering, Healthcare Administration

Responsibilities

• Lead end-to-end implementation program delivery, ensuring alignment with customer goals, contractual commitments, and business objectives.
• Serve as primary leadership contact for a large Canadian healthcare customer, building trusted executive relationships.
• Establish and lead program governance, including steering committees, risk management, escalation frameworks, and cross-functional forums.
• Coordinate multidisciplinary teams and collaborate with Sales, Solutions Architecture, Clinical Consulting, Engineering, Support, Customer Success, and others.
• Drive operational excellence through resource planning, capacity management, performance monitoring, and continuous improvement.

Skills

Program governance

Executive stakeholder management

Customer relationship management

Financial planning and forecasting

Resource planning

Risk and issue management

Contract and scope management

Change management

Cross-functional leadership

Education

Bachelor’s degree in Business

Master’s degree in related field

Job description

Titre du poste

Senior Program Manager, Enterprise Imaging Implementations - (Mississauga, ON)

Description de poste

Senior Program Manager, Enterprise Imaging Implementations - (Mississauga, ON)

Lead the delivery of a complex, enterprise-scale healthcare IT implementation program in Canada, driving customer success, program outcomes, and long-term strategic impact.

Your role:

• Lead end-to-end implementation program delivery, ensuring alignment with customer goals, contractual commitments, and business objectives while maintaining accountability for scope, schedule, budget, quality, and customer satisfaction.
• Serve as the primary leadership contact for a large Canadian healthcare customer, building trusted relationships with executive stakeholders, clinical leaders, information technology teams, government organizations, and partner organizations.
• Establish and lead program governance, including executive steering committees, risk management processes, escalation frameworks, and cross-functional decision-making forums.
• Coordinate multidisciplinary implementation teams and collaborate with Sales, Solutions Architecture, Clinical Consulting, Engineering, Support, Customer Success, and other stakeholders to ensure successful delivery and adoption.
• Drive operational excellence through resource planning, capacity management, performance monitoring, continuous improvement initiatives, and team development.

You’re the right fit if:

• You’ve acquired 8+ years of experience with a Bachelor’s degree, or 6+ years of experience with a Master’s degree, in Program Management, Professional Services, Healthcare IT Implementations, Service Delivery, or a related field.
• Experience with Enterprise Imaging/PACS, VNA, RIS, EMR/EHR, cloud healthcare platforms, public-sector healthcare programs, or healthcare implementation delivery leadership.
• Your skills include program governance, executive stakeholder management, customer relationship management, financial planning and forecasting, resource planning, risk and issue management, contract and scope management, change management, and cross-functional leadership.
• You have a Bachelor’s degree in Business, Healthcare Informatics, Information Technology, Engineering, Healthcare Administration, or an equivalent.
• You’re an experienced leader with strong executive presence who can navigate complex customer environments, drive alignment across diverse stakeholder groups, and lead large-scale implementation programs to successful outcomes.
• You have experience in healthcare information technology implementations and understand enterprise healthcare environments, including radiology workflows, healthcare delivery networks, and integrated delivery networks.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

The pay range for this position is $126,000 to $198,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees areeligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, DC Pension, Flex Dollars(for HSA/PSA/RRSP), stock purchase plan, education reimbursement and much more. Details about our Canada benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions aredependent upon the facts and circumstances of each case.

Additional Information

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Canadian work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

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Philips Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.