Senior Program Manager, Engagement & Culture

Daikin Applied Americas Inc; Plymouth (MN); Hybrid; USD 101,000 - 172,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K with match

Paid time off + holidays

Paid sick time

Job summary

Daikin Applied Americas Inc. is seeking a Senior Manager - Culture & Engagement to shape a people-centered culture through employee listening, engagement surveys, and enterprise-wide recognition initiatives.

You will lead strategy, analytics, and cross-functional execution with HR and business partners to advance EVP and company values. The role blends analytics and program delivery, including HR communications, events, and scalable processes to elevate the employee experience across the

Qualifications

• Bachelor's Degree or Equivalent Experience in HR, I/O Psychology, Business or related field.
• 8+ years of experience in HR, Employee Engagement or Organizational Development.

Responsibilities

• Survey Strategy: lead end-to-end engagement and pulse surveys, design and maintain moments that matter.
• Recognition: evolve enterprise recognition programs and resources to reinforce behaviors and values.
• Culture-Defining: bring PCM, Leadership, and Employee Expectations to life with Talent Management and HRBP partnerships.
• HR Communications Strategy: lead communications in partnership with the HR and Communications teams.
• Data Analytics: identify trends, track metrics, and translate data into actionable insights for stakeholders.
• Culture & EVP: design and deliver Culture and Employee Value Proposition definitions and programs.
• Events & Initiatives: plan company-wide culture events aligning with people-centered management principles.
• Project Management: manage large-scale programs with timelines and multiple stakeholders.
• Process Development: develop resources and tools to support awareness, efficiency, and scalability.

Skills

Employee Engagement

Organizational Development

HR

Education

Bachelor's Degree or Equivalent Experience

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is hiring a Senior Manager - Culture & Engagement! He or She will play a critical role in shaping and advancing DAA’s people-centered culture by designing and executing enterprise-wide employee listening and recognition strategies. This role serves as a subject matter expert in employee engagement, feedback systems, and culture-building practices, leveraging data-driven insights to influence decision-making and enhance the employee experience. Under limited supervision, you will lead end-to-end execution of engagement and pulse survey; evolve recognition programs; bring PCM, Leadership and Employee Expectations to life; lead the HR Communications strategy/partnership; create DAA’s Employee Value Proposition; and partner across HR and business units/functions to drive meaningful culture initiatives and events. This role blends strategy, analytics, and execution to ensure scalable, impactful, and measurable outcomes. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location

Hybrid, Plymouth, MN

What you will do

• Survey Strategy: Using an Employee Feedback Strategy roadmap, lead the end-to-end execution of the annual engagement survey and ongoing pulse surveys, design, implement, and maintain other “moments that matter” surveys such as onboarding, stay interviews, exit interviews, etc.
• Recognition: Contribute to and evolve DAA’s enterprise recognition strategy, incorporating best practices and benchmarking, design and deploy recognition programs, resources, and tools that reinforce desired behaviors and company values, partnering with HR Business Partners, Communications and leadership to increase adoption, participation, and sharing of success stories to build awareness and engagement of recognition initiatives.
• Culture-Defining: Lead the culture-defining work to bring PCM, Leadership, and Employee Expectations to life in collaboration with Talent Management, HRBP’s, Communications and other key partnerships.
• HR Communications Strategy: Lead the HR Communications Strategy and Deployment in partnership with the DAA Communications team, including Leadership All Hands, DAA Employee Townhalls, HR Townhalls, HR Manager Meetings, etc.
• Data Analytics: Leverage data analytics to identify trends and effectiveness, track and report on key metrics, and translate complex spreadsheets into compelling narratives and stakeholder-ready insights.
• Culture & EVP: Design and deliver DAA’s Culture and Employee Value Proposition definitions/programs, collaborate with key partners to bring them to life.
• Events & Initiatives: Plan and execute company-wide events/culture initiatives to align with people-centered management principles (United Way Campaign, promotion celebrations, large panels and meetings, Daikin Days, etc.).
• Project Management: Manage large-scale projects with multiple stakeholders and firm deadlines.
• Process Development: Develop and deploy processes, resources, and tools for the organization and the Development & Culture team to support awareness, efficiency, and scalability (SharePoint site creation, how-to resources, nomination selection processes, etc.).

Minimum Qualifications

• Bachelor's Degree or Equivalent Experience in Human Resources, I/O Psychology, Business or related field.
• 8+ years of experience in HR, Employee Engagement or Organizational Development.

Preferred Qualifications

• Master's Degree in Human Resources, I/O Psychology, Business or related field.
• 3+ years of experience with survey/data analytics, EVP/Culture.

Benefits

• Multiple medical insurance plan options + dental and vision insurance.
• 401K retirement plan with employer match.
• Paid time off and company paid holidays.
• Paid sick time in accordance with the federal, state and local law.
• Tuition Reimbursement after 6 months of continuous service.

Typical pay rate for the position ranges from $100,800 - $171,700 USD Annual + 15% target bonus in Minnesota.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.