Senior Program Manager, Engagement & Culture

Daikin Applied Americas; Plymouth (MN); Hybrid; USD 101,000 - 172,000; Full time

Benefits offered by this job

Medical + dental and vision coverage

401K retirement plan with employer 12%

Paid time off and company holidays

Paid sick time

Tuition Reimbursement

Job summary

Daikin Applied Americas is seeking a Senior Manager - Culture & Engagement to shape a people-centered culture company-wide. You will design and execute employee listening strategies, lead engagement surveys, and evolve recognition programs in partnership with HR, Communications, and leadership.

The role blends strategy, analytics, and execution to deliver measurable outcomes, including Employee Value Proposition definitions and large-scale culture initiatives, with a hybrid work model in

Qualifications

• Bachelor's degree or equivalent in HR, I/O psychology, business or related field.
• 8+ years of experience in HR, Employee Engagement or Organizational Development.
• Master's degree in HR/I-O psychology, business or related field (preferred).
• 3+ years of experience with survey/data analytics, EVP/culture (preferred).

Responsibilities

• Lead end-to-end execution of engagement and pulse surveys.
• Design and evolve moments that matter surveys (onboarding, stay, exit).
• Develop and evolve enterprise recognition strategy and programs.
• Collaborate to bring PCM, Leadership and Employee Expectations to life.
• Lead HR communications strategy and deployment with leadership teams.
• Translate analytics into stakeholder-ready insights and narratives.
• Define and implement Culture and Employee Value Proposition.
• Plan and execute company-wide culture initiatives and events.
• Manage large-scale projects with multiple stakeholders and deadlines.

Skills

Data analytics

Employee engagement

Education

Bachelor's degree or equivalent (HR, I/O Psychology, Business)

Master's degree in HR/I-O psychology or related field

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is hiring a Senior Manager - Culture & Engagement! He or She will play a critical role in shaping and advancing DAA’s people-centered culture by designing and executing enterprise-wide employee listening and recognition strategies. This role serves as a subject matter expert in employee engagement, feedback systems, and culture-building practices, leveraging data-driven insights to influence decision-making and enhance the employee experience. Under limited supervision, you will lead end-to-end execution of engagement and pulse survey; evolve recognition programs; bring PCM, Leadership and Employee Expectations to life; lead the HR Communications strategy/partnership; create DAA’s Employee Value Proposition; and partner across HR and business units/functions to drive meaningful culture initiatives and events. This role blends strategy, analytics, and execution to ensure scalable, impactful, and measurable outcomes. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Hybrid, Plymouth, MN

What You Will Do

• Survey Strategy: Using an Employee Feedback Strategy roadmap, lead the end-to-end execution of the annual engagement survey and ongoing pulse surveys
• Design, implement, and maintain other “moments that matter” surveys such as onboarding, stay interviews, exit interviews, etc.
• Recognition: Contribute to and evolve DAA’s enterprise recognition strategy, incorporating best practices and benchmarking. Design and deploy recognition programs, resources, and tools that reinforce desired behaviors and company values, partnering with HR Business Partners, Communications and leadership to increase adoption, participation, and sharing of success stories to build awareness and engagement of recognition initiatives
• Lead the culture-defining work to bring PCM, Leadership, and Employee Expectations to life in collaboration with Talent Management, HRBP’s, Communications and other key partnerships
• Lead the HR Communications Strategy and Deployment in partnership with the DAA Communications team. Includes Leadership All Hands, DAA Employee Townhalls, HR Townhalls, HR Manager Meetings, etc.
• Leverage data analytics to identify trends and effectiveness, track and report on key metrics, and translate complex spreadsheets into compelling narratives and stakeholder-ready insights
• Design and deliver DAA’s Culture and Employee Value Proposition definitions/programs. Collaborate with key partners (Comms, HRBP’s, L&D, Talent, etc. to bring them to life
• Build excitement and engagement around company initiatives through communication, training and stakeholder alignment
• Plan and execute company-wide events/culture initiatives to align with people-centered management principles (United Way Campaign, promotion celebrations, large panels and meetings, Daikin Days, etc.)
• Manage large-scale projects with multiple stakeholders and firm deadlines
• Develop and deploy processes, resources, and tools for the organization and the Development & Culture team to support awareness, efficiency, and scalability (Examples could include SharePoint site creation, how-to resources, nomination selection processes, etc.)

Minimum Qualifications

• Bachelor's Degree or Equivalent Experience in Human Resources, I/O Psychology, Business or related field
• 8+ years of experience in HR, Employee Engagement or Organizational Development

Preferred Qualifications

• Master's Degree in Human Resources, I/O Psychology, Business or related field
• 3+ years of experience with survey/data analytics, EVP/Culture

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

The typical pay rate for the position ranges from $100,800 - $171,700 USD Annual + 15% target bonus in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position(s) fall. Individual hourly pay rate will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!