Senior Program Manager, EdTech — Cross-Functional Delivery

Cengage Group; San Juan (PR); On-site; USD 117,000 - 187,000; Full time

Benefits offered by this job

PMP/PgMP certification

Jira/Confluence experience

Job summary

Cengage Group is seeking a Sr. Program Manager to coordinate complex, cross-functional programs across Higher Education disciplines, aligning priorities and delivery from planning to customer rollout.

The role emphasizes establishing operating models, governance, and decision frameworks while coordinating Product, Content, Engineering, Go-to-Market, and other teams to ensure successful capability rollouts.

Qualifications

• Experience leading complex programs spanning product strategy, content, technology, and commercial teams.
• Experience establishing operating models, governance, planning processes, and decision frameworks for complex multi-functional initiatives.
• Demonstrated ability to translate strategy into coordinated portfolios, roadmaps, workstreams, and measurable outcomes.
• Ability to identify patterns and common needs across multiple initiatives and drive alignment around shared capabilities and reusable solutions.
• Strong relationship-building and partner management skills across functions and levels of the organization.
• Strong executive communication skills to synthesize complex information and facilitate senior-level decisions.

Responsibilities

• Maintain a portfolio view across disciplines, connecting priorities, opportunities, capability needs, and planned work to create visibility and alignment across groups.
• Identify common capability needs across subjects and disciplines, surface opportunities for reuse, and coordinate prioritization and sequencing to support shared capabilities and aligned roadmaps.
• Define and track objectives and measurable outcomes, connecting program progress to business and customer impact.
• Identify and manage dependencies, risks, and unresolved questions across disciplines and workstreams, ensuring visibility and resolution.
• Surface decisions and tradeoffs, bring together stakeholders and information, drive alignment on a path forward.
• Coordinate Product, Content, Engineering, Go-to-Market, and other teams through delivery, launch, and adoption of new capabilities.
• Facilitate communication and collaboration across teams to remove blockers and drive execution.
• Ensure work is prioritized, well-defined, and aligned with strategic priorities and business goals.

Skills

Program management

Cross-functional leadership

Strategic planning

Stakeholder management

Executive communication

Matrixed organization experience

Facilitation

Tools

Jira

Confluence

Job description

Cengage Group is seeking a Sr. Program Manager to coordinate complex, cross-functional programs across Higher Education disciplines, aligning priorities and delivery from planning to customer rollout.

The role emphasizes establishing operating models, governance, and decision frameworks while coordinating Product, Content, Engineering, Go-to-Market, and other teams to ensure successful capability rollouts.