Senior Program Manager- COTS System Engineer GovTA SME

Synergyecp; Washington (District of Columbia); On-site; USD 155,000 - 185,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Education program

Paid time off

Flexible work options

Job summary

NetServices (NSI) seeks a GovTA Subject Matter Expert (SME) to serve as Program Manager Senior. The role provides expert support, strategic oversight, and runs with HR on T&A and payroll reporting systems, primarily GovTA, within a large enterprise environment.

Applicants must have 8+ years of federal program management or SME experience, TS/SCI clearance, and citizenship. Strong leadership, communication, and integration skills with HR/ERP systems are required.

Qualifications

• Related degree in Business, IT, Information Systems, Computer Science, or related field.
• 8+ years of relevant experience, including federal program management or SME support for GovTA/WebTA.
• Experience with relational databases, cloud, and Linux-based infrastructures.

Responsibilities

• Serve as primary SME and liaison for GovTA technical matters.
• Collaborate with GovTA software vendor on product items.
• Support timekeeping and payroll systems with federal regulations compliance.
• Oversee testing, deployment, and upgrades of GovTA features.
• Coordinate with HR, payroll, finance to resolve issues and best practices.
• Mentor government staff and provide knowledge transfer.

Skills

Stakeholder management

Executive briefing

Communication skills

Education

Bachelor's degree in Business/IT/IS/CS

Tools

GovTA

WebTA

PostgreSQL

Oracle

AWS

Linux

Job description

NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close‑knotted team of highly cleared engineers, analysts, and program managers represents some of the best talent locally available.

Position Overview:

We are looking for a full‑time GovTA Subject Matter Expert (SME) to serve in the role of Program Manager Senior. The individual will provide expert‑level support, strategic oversight, and assist with general program management in conjunction with HR for Time and Attendance (T&A) and payroll reporting systems, primarily GovTA. This role will assist in ensuring compliance with federal timekeeping, payroll, and financial regulations while driving improvements in efficiency, accuracy, and customer support across a large enterprise environment.

Responsibilities:

• Serve as the primary SME and liaison for all technical matters related to GovTA.
• Work with and interact with the GovTA software vendor on items related to the product.
• In conjunction with government PMs, work with other agency groups to support the T&A system.
• Assist in providing strategic direction and program management for GovTA, ensuring alignment with federal regulations and agency policies.
• Oversee testing, implementation, and deployment of new system features, patches, and upgrades.
• Assist in developing roadmaps and process documentation for GovTA projects.
• Coordinate with internal stakeholders, including HR, payroll, finance, etc., to resolve issues and implement best practices.
• Provide advanced troubleshooting and problem resolution for system and process issues impacting timekeeping and payroll operations.
• Train, mentor, and provide knowledge transfer to government staff and other team members.

Required Qualifications:

• Related degree in Business, IT, Information Systems, Computer Science, or related field.
• 8+ years of relevant experience, including at least 3 years in a federal program management or SME role supporting GovTA, WebTA, or equivalent federal timekeeping/payroll systems.
• Demonstrated experience working with relational databases (PostgreSQL, Oracle), cloud (AWS), and Linux‑based infrastructures.
• Demonstrated experience leading large‑scale federal system implementations, upgrades, or modernization projects.
• Strong knowledge of federal payroll, time and attendance, OPM, and HR regulations.
• Exceptional communication and stakeholder management skills, with proven ability to brief senior executives as needed.
• Proven ability to manage multiple priorities in a large, complex, and fast‑paced environment.

Desired Qualifications:

• Previous experience supporting agencies of 20k+ employees.
• Knowledge of federal audit, compliance, and reporting standards related to time and attendance.
• Experience integrating GovTA with other financial, HR, or ERP systems (e.g. NFC, etc.).

Security Clearance requirement:

Must possess active TS/SCI clearance to be considered for this role.

Other Requirements:

U.S. Citizenship

Compensation Spotlight:

For this role, our typical salary range starts at $155,000 and stretches up to $185,000. We are committed to rewarding exceptional talent and are ready to put our money where our mouth is. If you bring the right education, experience, and a special something, we are not afraid to go above and beyond to secure your talent. For us, it’s about the complete rewards package, culture, and the opportunity to make a real impact.

Taking Care of the People Who Take Care of The Nation

Compensation

We offer highly competitive compensation that is consistently recognized by our employees as being generous!

Health & Retirement

We offer a comprehensive Health Benefits package and 401(k) Retirement plan so you can take care of yourself and your family now and in the future. Other health‑related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness‑related resources offered through our healthcare provider.

Education

Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company‑sponsored continuing education program so they can get their degree or that next certification needed to propel them toward the next level.

Work/Life Balance

A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, and it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer generous Paid Time Off and 10 paid holidays a year, and flexible work options that work with your schedule and lifestyle.

Philanthropy

With the help of our employees, NSI/Synergy ECP participates annually in building awareness, volunteering, and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. If you have a cause you are passionate about, you’ll find others here who care just as much.

NSI/Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.