Senior Program, Manager, Central Selection (Tools), WWGS (Worldwide Grocery Stores)

Amazon Inc.

New York, Northern (NY, KY)

Hybrid

USD 127,000 - 185,000

Full time

15 hours ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs (stock)

Job summary

Amazon.com Services LLC in New York seeks a Senior Program Manager for Central Selection (Tools) in WWGS to own the strategy and framework for automated, location-aware selection decisions across banners. You will work with Category, Product, Tech, and BI teams to deliver tooling, drive improvements, and present recommendations to senior leadership.

The role requires a strong business sense, technical understanding, and ability to thrive in an entrepreneurial environment.

Qualifications

5+ years of program or project management experience.
Experience using data and metrics to drive improvements.
Bachelor's degree, or 5+ years of professional or military experience in process improvement, business analysis, or program management.
Experience with selection strategy, category management, or space planning.
Advanced Excel proficiency and experience with Microsoft Access or SQL.
Proven track record designing and implementing process automation solutions using AI/ML tools to drive operational efficiency.
Demonstrated ability to manage complex, cross-functional projects with significant business impact.
Strong analytical and problem-solving skills with ability to influence without authority.
Excellent written and verbal communication skills.

Responsibilities

Drive consistency in how assortment decisions are made across banners and regions, owning work with tech partners to ensure our methodology for coverage, duplication and substitution logic, and optimization is uniform and anchored to consistent selection quality metrics across banners.
Enable automation and efficiency by partnering with tech teams to develop shared tooling and selection models that eliminate duplicative manual work across multiple orgs, utilizing AI where possible.
Maintain customer obsession through standardized, mission-based selection logic that ensures every banner carries the right products for the right missions, localized to customer demand and regional preferences.
Create SOP and mechanisms to track, manage, and optimize regional-specific selection.
Partner with Category, Product, Tech, and BI teams to implement and enhance selection strategy tools.
Track, optimize, and report to senior leadership on selection workflow improvements and automation.

Job description

Senior Program, Manager, Central Selection (Tools), WWGS (Worldwide Grocery Stores)

Job ID: 10571253 | Amazon.com Services LLC

The Worldwide Grocery Stores (WWGS) Central Selection team is responsible for governing selection strategy and execution across Amazon's grocery portfolio. We operate at the intersection of category management, operations, and technology, building the mechanisms and guardrails that ensure each banner delivers a differentiated and complementary customer experience. Our work directly impacts millions of grocery customers and shapes how Amazon's grocery banners coexist and grow together.

The Sr. PM will own the strategy and framework to enable improved, more automated selection decisions, including regional/local selection. This role works closely with Category, Product, Tech, and BI Teams to deliver effective tools, drive improvements, discover opportunities and present recommendations to business partners and management. This role combines strategic thinking with analytical rigor to create and implement location-specific selection frameworks that optimize both customer experience and operational efficiency.

The ideal candidate will have strong business sense combined with a solid understanding of technical concepts. You can operate independently, think strategically, analyze data, influence others, and provide strong customer service support. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, analytical talent, and exceptional communications are essential to success in this role.

Key responsibilities

Drive consistency in how assortment decisions are made across banners and regions, owning work with tech partners to ensure our methodology for coverage, duplication and substitution logic, and optimization is uniform and anchored to consistent selection quality metrics across banners.
Enable automation and efficiency by partnering with tech teams to develop shared tooling and selection models that eliminate duplicative manual work across multiple orgs, utilizing AI where possible. This creates scale benefit and allows business teams to focus on strategic inputs rather than executional tasks, and prevents tech teams from receiving disparate, sometimes competing, development requests.
Maintain customer obsession through standardized, mission-based selection logic that ensures every banner carries the right products for the right missions, localized to customer demand and regional preferences.
Create SOP and mechanisms to track, manage, and optimize regional-specific selection
Partner with Category, Product, Tech, and BI teams to implement and enhance selection strategy tools
Track, optimize, and report to senior leadership on selection workflow improvements and automation

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree, or 5+ years of professional or military experience in process improvement, business analysis, or program management
Experience with selection strategy, category management, or space planning
Advanced Excel proficiency and experience with Microsoft Access or SQL
Proven track record designing and implementing process automation solutions using AI/ML tools to drive operational efficiency
Demonstrated ability to manage complex, cross-functional projects with significant business impact
Strong analytical and problem-solving skills with ability to influence without authority
Excellent written and verbal communication skills

Preferred Qualifications

SQL proficiency and experience with data visualization tools (Tableau, QuickSight) or business intelligence platforms
Background in retail, grocery, or e-commerce operations
Experience partnering with technical teams on communicating requirements for tool development and Agile methodologies
Track record delivering scalable solutions that drive operational efficiency across multiple teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Preferred Qualifications

SQL proficiency and experience with data visualization tools (Tableau, QuickSight) or business intelligence platforms
Background in retail, grocery, or e-commerce operations
Experience partnering with technical teams on communicating requirements for tool development and Agile methodologies
Track record delivering scalable solutions that drive operational efficiency across multiple teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.