Senior Program Manager, Business Operations Transformation

Lumentum Operations LLC; San Jose (CA); Hybrid; USD 150,000 - 214,000; Full time

Job summary

Lumentum is seeking an Enterprise Program Manager to lead a portfolio of transformation programs spanning operations, supply chain, and IT. You will design detailed plans, establish governance, and report to executives while coordinating cross-functional teams across the business.

The role emphasizes S&OP/IBP maturation, process optimization, and data-driven decision making. Ideal for professionals with 8–12 years in program management seeking a leadership role in San Jose, CA.

Qualifications

• 8–12 years of experience in Program Management, Operations, Supply Chain, or related.
• Experience managing large cross-functional programs in technology, semiconductors, manufacturing, or supply chain environments.
• Demonstrated success driving enterprise process improvement initiatives.
• Experience working with global teams and complex stakeholder structures.
• Understanding S&OP/IBP, demand planning, and inventory management processes.
• Experience with ERP, planning, analytics, or supply chain management systems.
• Strong data analysis and reporting skills.
• Familiarity with business intelligence tools and project management software.
• Leadership competencies and exceptional stakeholder management.
• Executive communication and presentation capabilities.

Responsibilities

• Manage a portfolio of strategic transformation programs across operations and supply chain.
• Develop detailed project plans, milestones, dependencies, risk registers, and executive reporting.
• Coordinate activities across Operations, Supply Chain, IT, Finance, Sales, and Business Units.
• Drive governance reviews and ensure accountability for deliverables and outcomes.
• Support PMO standards, methodologies, metrics, and best practices.
• Support maturation of S&OP and IBP processes with cross-functional alignment.
• Lead business process mapping and redesign initiatives to improve forecasting accuracy and inventory visibility.
• Partner with IT to define requirements and deploy enterprise planning, analytics, and supplier collaboration platforms.
• Coordinate UAT, training, and deployment readiness reviews.
• Drive data governance and Master Data Management improvements.

Skills

8–12 years PM experience

Cross-functional leadership

Executive communication

Data analysis & reporting

Stakeholder management

Structured problem solving

Education

Bachelor’s degree in IT/SCM/Operations/Business or Engineering

PMP/APICS/CSCP/Prosci/Lean Six Sigma certifications desirable

Tools

ERP systems

Planning/Analytics systems

BI tools / dashboards

PM software

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Key Responsibilities

Enterprise Program Management

Manage a portfolio of strategic transformation programs supporting business operations and supply chain objectives. Develop detailed project plans, milestones, dependencies, risk registers, and executive reporting mechanisms. Coordinate activities across Operations, Supply Chain, IT, Finance, Sales, and Business Units. Drive governance reviews and ensure accountability for deliverables and outcomes. Support PMO standards, methodologies, metrics, and best practices.

S&OP and Integrated Business Planning

Support the maturation of enterprise S&OP and IBP processes. Coordinate cross-functional demand and supply review meetings. Track action items, decisions, and performance metrics arising from consensus planning processes. Facilitate alignment between Sales, Business Lines, Operations, and Finance stakeholders. Develop executive dashboards and KPI reporting packages.

Business Process Transformation

Lead business process mapping and redesign initiatives. Identify workflow inefficiencies and recommend process improvements. Drive continuous improvement projects focused on forecasting accuracy, inventory visibility, and operational efficiency. Partner with stakeholders to define future-state operating models.

Technology and Systems Deployment

Partner with IT teams to define business requirements and process specifications. Support implementation of enterprise planning, analytics, and supplier collaboration platforms. Coordinate user acceptance testing (UAT), training activities, and deployment of readiness reviews. Facilitate communication between business stakeholders and technical teams.

Supplier Collaboration and Data Management

Assist in developing supplier communication and collaboration processes. Support implementation of supplier data exchange initiatives. Monitor supplier response performance and data quality metrics. Partner with procurement, planning, and operations teams to improve supply chain visibility.

Data Quality and Analytics

Maintain program performance dashboards and executive scorecards. Analyze operational data to identify opportunities, risks, and trends. Support Master Data Management (MDM) improvement initiatives. Drive data governance and process adherence across participating functions.

Change Management and Organizational Adoption

Develop stakeholder engagement and communication plans. Coordinate training and adoption activities for new processes and systems. Monitor adoption of metrics and accelerate organizational barriers. Facilitate workshops and cross-functional alignment sessions.

Qualifications

• Experience 8-12 years of experience in Program Management, Operations, Supply Chain, Business Transformation, or related disciplines.
• Experience managing large cross-functional programs in technology, semiconductors, manufacturing, or supply chain environments.
• Demonstrated success driving enterprise process improvement initiatives.
• Experience working with global teams and complex stakeholder structures.
• Technical Knowledge Understanding S&OP, IBP, demand planning, supply planning, and inventory management processes.
• Experience with ERP, planning, analytics, or supply chain management systems.
• Strong data analysis and reporting skills.
• Familiarity with business intelligence tools and project management software.
• Leadership Competencies Exceptional stakeholder management skills.
• Strong executive communication and presentation capabilities.
• Ability to influence without direct authority.
• Structured problem-solving and analytical thinking.
• Excellent organizational and execution skills.

Education & Certifications

• Education: Bachelor’s degree in Information Technology (IT), Supply Chain Management, Operations Management, Business Administration, or Engineering required.
• Certifications: Professional certifications such as PMP, APICS/ASCM (CPIM/CSCP), Prosci, or Lean Six Sigma are highly desired.

Pay Range

Pay Range: P80-USA-1 :$149,900.00 - $214,150.00 Disclaimer: Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.

Lumentum is illuminating the networks of tomorrow with advanced photonic technologies that enable AI, data centers, telecom, industrial, and sensing applications. As AI accelerates the global demand for bandwidth and energy efficiency, we deliver the building blocks that keep data moving reliably, efficiently, and at massive scale. Our optical products support AI and compute infrastructure, cloud and DCI environments, metro and long-haul networks, while our lasers drive breakthroughs in precision manufacturing and sensing. For nearly five decades, Lumentum has been at the intersection of light and innovation. What began as a vision with JDS Uniphase to harness the power of photonics has evolved into a global force driving the communication infrastructure of tomorrow. At Lumentum, we’re building more than a business—we’re building a team of passionate innovators whose drive to collaborate, create, and connect the world fuels everything we do. We are part of the AI technology revolution and we are illuminating the path forward. Headquartered in San Jose, California, we operate worldwide through a network of R&D, manufacturing, and sales locations.