Senior Program Manager, Amazon Manufacturing Services

Amazon.com Services LLC - A57; Seattle (WA); On-site; USD 150,000 - 190,000; Full time

Job summary

Amazon Manufacturing Services (AMS) is building an internal advanced manufacturing capability focusing on rapid, high-quality fabrication and assembly to support Amazon's hardware innovations.

AMS is seeking a Senior Program Manager to lead planning, coordination, and execution of manufacturing and assembly operations in the greater Seattle area, establishing processes and partnerships for on-time, quality production.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning end-to-end program strategy, delivery, and communicating results to senior leadership.

Responsibilities

• Own end-to-end program planning and execution for manufacturing and assembly operations.
• Drive cross-functional coordination across manufacturing engineering, quality, supply chain, facilities, and design engineering to align dependencies and readiness.
• Develop and manage production schedules and capacity plans to meet product development timelines.
• Create and maintain manufacturing readiness criteria, launch checklists, and go/no-go gate mechanisms for production milestones.
• Establish program metrics and reporting for leadership visibility into health and progress.
• Coordinate vendor and contractor engagements for outsourced services, tooling, and equipment installation; manage statements of work and timelines.
• Drive process improvement initiatives and standard work to improve efficiency and quality on the shop floor.
• Partner with leadership to develop transition plans for large-scale facilities, staffing models, and launch playbooks.
• Communicate program status, risks, and outcomes to senior leadership with clear narratives.

Skills

Program management

Data-driven decisions

Leadership communication

Cross-functional collaboration

Lean manufacturing

Continuous improvement

PMP certification

Job description

Amazon Manufacturing Services (AMS) is building an internal advanced manufacturing capability to accelerate Amazon's hardware innovation-delivering rapid, high-quality fabrication and assembly services that reduce cost and schedule risk across the product lifecycle. AMS provides manufacturing solutions spanning additive manufacturing, precision machining, and sheet metal fabrication to support the development of next-generation automation systems and operations fulfillment technologies.

We are seeking a Senior Program Manager to lead the initial planning, coordination, and execution of AMS manufacturing and assembly operations in the greater Seattle area. In this role, you will first focus on standing up and scaling manufacturing operations at AMS's current facilities, building the foundational processes, mechanisms, and cross-functional partnerships needed to deliver manufactured goods on time and at quality.

The ideal candidate thrives in ambiguous, fast-paced environments and brings strong planning and execution discipline to every initiative. You are equally comfortable developing a master schedule as you are walking the shop floor to unblock a production issue. You build trust across engineering, quality, supply chain, and operations teams, and you use data to drive decisions, simplify processes, and deliver measurable results. Experience in manufacturing operations, production environments, or industrial program management is highly valued.

Key job responsibilities

• Own end-to-end program planning and execution for manufacturing and assembly operations, defining scope, schedule, resource needs, risk mitigations, and success criteria from initial ramp through steady-state operations.
• Drive cross-functional coordination across manufacturing engineering, quality, supply chain, facilities, and design engineering teams to align dependencies, unblock delivery, and ensure manufacturing readiness for new product introductions.
• Develop and manage production schedules and capacity plans, balancing near-term order fulfillment with longer-term facility and capability investments to meet product development timelines.
• Create and maintain manufacturing readiness criteria, launch checklists, and go/no-go gate mechanisms that ensure quality and safety standards are met prior to production milestones.
• Establish program metrics, KPIs, and reporting mechanisms (e.g., on-time delivery, throughput, quality yield, capacity utilization) to provide leadership visibility into operational health and program progress.
• Coordinate vendor and contractor engagements for outsourced services, tooling, and equipment installation-managing statements of work, timelines, and deliverable quality.
• Drive process improvement initiatives and standard work practices that improve operational efficiency, reduce cycle times, and build repeatable, scalable frameworks. Support quality management system compliance and continuous improvement across the shop floor.
• Partner with leadership to develop the transition plan for a large-scale advanced manufacturing facility, translating operational learnings into site readiness requirements, staffing models, and launch playbooks.
• Communicate program status, risks, and outcomes to senior leadership through clear narratives, operational reviews, and data-backed recommendations.
• Capture operational learnings and drive them back into engineering requirements, process documentation, and updated standard work-ensuring continuous feedback loops between the shop floor and product development teams.

A day in the life

Your day is dynamic and hands-on. You might start with a production standup alongside machinists and quality engineers, reviewing the day's manufacturing priorities and resolving a tooling constraint. By mid-morning, you're leading a cross-functional sync with design engineering and supply chain to align on an upcoming product build. After lunch, you're diving into operational data-updating capacity models, refining the master schedule, or preparing a narrative for an upcoming leadership review. No two days look the same, and you'll move fluidly between the shop floor and the conference room as you build the operational foundation for Amazon's manufacturing future.

Basic Qualifications:

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications:

• 3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
• Experience in capacity planning, operations planning, business analysis or equivalent
• Experience in high-volume manufacturing operations or sourcing environments
• Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques
• Project Management Professional (PMP) certification,