Senior Program Manager

Opportunities; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Presidio is seeking a Senior Program Manager for Enterprise Enablement to lead end-to-end enablement initiatives across Technical and Sales Enablement, partnering with SMEs to shape content and deliver programs.

You will co-facilitate and independently run Development Programs, Power Skills, onboarding, and project approach sessions, aligning initiatives to strategic priorities and driving continuous improvement.

Responsibilities

• Lead enablement initiatives - programs, courses, and other offerings - across Technical and Sales Enablement, ensuring each has a clearly defined end state, target audience, and content aligned to that objective
• Partner with subject matter experts, practices, and leaders to gather, validate, and shape their expertise into enablement content; personally develop content directly when serving as the subject matter expert
• Design enablement packages and delivery formats (e.g., workshops, eLearning, blended or multi-session programs) suited to each initiative's audience and objective
• Coordinate the logistics, scheduling, and delivery of enablement sessions and programs
• Gather participant feedback and conduct after-action reviews (AARs) to drive continuous improvement across enablement initiatives
• Co-facilitate and, where appropriate, independently deliver enablement sessions for Development and Leadership Programs, Power Skills, onboarding, and project approach/engagement guide sessions
• Ensure alignment of enablement initiatives to Enterprise Enablement's and the broader organization's strategic priorities and prioritize appropriately
• Identify and mitigate risks - timeline, SME availability, content gaps - across enablement initiatives, escalating to leadership as needed
• Prepare and deliver regular status updates on enablement initiatives to leadership and stakeholders
• Identify opportunities to repurpose or reuse existing enablement content across initiatives rather than building from scratch
• Apply change management principles to drive adoption of new enablement programs among their intended audience
• Contribute to internal projects that strengthen or build frameworks for Presidio's practices, teams, or Enterprise Enablement's own structure, as part of the broader team effort to stand up this new function
• Track and report on enablement initiative engagement and effectiveness, using feedback and AAR findings to inform iteration
• Ensure enablement content and program materials are properly organized, tagged, and kept current within the team's LMS and CMS
• Stay current on enablement trends, learning technologies, and facilitation best practices

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio's Senior Program Manager, Enterprise Enablement leads enablement initiatives across Technical and Sales Enablement - partnering with subject matter experts to ensure every program, course, or initiative has a clearly defined end state, the right audience, and the right content to meet that objective.

Enterprise Enablement is a newly combine team, and the whole team is building its structure, systems, and processes together; this person will assist with that broader effort as needed, but their primary mandate is to lead the definition and execution of enablement initiatives end to end - partnering with subject matter experts to shape content and creating content directly when they themselves are the subject matter expert. This person will also co-facilitate and, where appropriate, independently deliver enablement sessions such as Development Programs, Power Skills, onboarding, and project approach/engagement guide sessions alongside enablement leadership.

Responsibilities include:

• Lead enablement initiatives - programs, courses, and other offerings - across Technical and Sales Enablement, ensuring each has a clearly defined end state, target audience, and content aligned to that objective


• Partner with subject matter experts, practices, and leaders to gather, validate, and shape their expertise into enablement content; personally develop content directly when serving as the subject matter expert


• Design enablement packages and delivery formats (e.g., workshops, eLearning, blended or multi-session programs) suited to each initiative's audience and objective


• Coordinate the logistics, scheduling, and delivery of enablement sessions and programs


• Gather participant feedback and conduct after-action reviews (AARs) to drive continuous improvement across enablement initiatives


• Co-facilitate and, where appropriate, independently deliver enablement sessions for Development and Leadership Programs, Power Skills, onboarding, and project approach/engagement guide sessions


• Ensure alignment of enablement initiatives to Enterprise Enablement's and the broader organization's strategic priorities and prioritize appropriately


• Identify and mitigate risks - timeline, SME availability, content gaps - across enablement initiatives, escalating to leadership as needed


• Prepare and deliver regular status updates on enablement initiatives to leadership and stakeholders


• Identify opportunities to repurpose or reuse existing enablement content across initiatives rather than building from scratch


• Apply change management principles to drive adoption of new enablement programs among their intended audience


• Contribute to internal projects that strengthen or build frameworks for Presidio's practices, teams, or Enterprise Enablement's own structure, as part of the broader team effort to stand up this new function


• Track and report on enablement initiative engagement and effectiveness, using feedback and AAR findings to inform iteration


• Ensure enablement content and program materials are properly organized, tagged, and kept current within the team's learning management system (LMS) and content management system (CMS)


• Stay current on enablement trends, learning technologies, and facilitation best practices

Required Skills and Professional Experience

• Must be a US Citizen


• Bachelor’s degree or equivalent experience and/or military experience


• Overall 7-10 years of experience in enablement, program management, or learning & development, spanning both technical and sales enablement contexts


• Demonstrated experience leading enablement initiatives end-to-end - defining target audience, desired outcomes, and content approach in partnership with subject matter experts


• Experience designing enablement packages and delivery formats suited to varied audiences and objectives


• Experience gathering feedback and conducting after-action reviews (AARs) to drive continuous program improvement


• Strong program/project management skills: able to independently manage multiple concurrent initiatives and drive execution at scale


• Comfortable creating content directly when serving as a subject matter expert, and equally comfortable partnering with SMEs to shape content otherwise


• Ability to prioritize and sequence competing enablement requests against limited team capacity, in partnership with enablement leadership


• Ability to translate an ambiguous business request into a clearly scoped enablement initiative with defined success criteria


• Ability to influence and drive accountability across stakeholders and subject matter experts without formal authority over them


• Ability to build cross-functional relationships across technical and sales stakeholders


• Ability to synthesize enablement program outcomes into clear, concise updates for senior leadership


• Strong critical thinking, problem-solving, and decision-making skills


• Comfortable coordinating and communicating across a distributed, cross-time-zone team (Global teams)


• Comfortable joining a newly formed team where structure, process, and ways of working are still being established


• AI-forward working style; actively uses AI tools to accelerate day-to-day work


• Demonstrate excellent communications, presentation and public speaking skills


• Demonstrate strong critical thinking, problem-solving, and decision-making skills

Preferred Skills and Professional Experience

• Familiarity with content and sales enablement platforms such as Brainshark, Bigtincan, or Showpad (or similar products)


• Familiarity with project-tracking tools and Microsoft Office Applications


• Background supporting both technical/engineering and sales audiences


• Facilitation or train-the-trainer experience


• Experience with enablement technologies (LMS, CMS, e-learning or microlearning platforms)

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

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