Senior Program Manager

SimplePractice; Santa Monica (CA); On-site; USD 105,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision, life & disability insurance

401(k) plan with company match

Flexible Time Off

Mental health resources

Tuition reimbursement

Paid parental leave

Job summary

SimplePractice is seeking a Senior Program Manager located in Santa Monica, California. The ideal candidate will have 6-8 years of Program Management experience, with a strong ability to drive multiple cross-functional programs, manage risks, and communicate effectively across teams. The position offers a competitive salary between $105,000 and $160,000, along with benefits including medical insurance and flexible time off. The role demands exceptional analytical skills and a passion for continuous improvement.

Qualifications

• Proven ability to drive and own multiple tasks and large cross-functional programs.
• Exceptional analytical and critical thinking skills.
• Comfort with ambiguity and dynamic program scopes.

Responsibilities

• Drive planning and execution of multiple programs.
• Communicate effectively with all levels within SimplePractice.
• Identify and anticipate risks and mitigate appropriately.

Skills

Program Management

Analytical skills

Cross-functional collaboration

Communication skills

Education

6-8 years of Program Management experience

PMP certification (preferred)

Tools

Data analysis tools

Job description

The Role

Our Senior Program Managers are independent, creative, and ambitious. They love solving problems that involve a diverse set of teams. They know how to motivate team members to drive cross-organizational initiatives forward, delving into details as necessary and delegating responsibly. They have a proven track record of thought leadership with a bias towards continuous improvement. We are looking for someone to lead programs, provide analytics, planning and operations creation and oversight while delivering the best end‑to‑end and inclusive experience for our clients, customers and payors.

Responsibilities

• Drive planning and execution of multiple programs while working with teams across SimplePractice
• Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
• Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade‑offs and data
• Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
• Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
• Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
• Scope, define, implement and maintain planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results
• Develop and implement systems, frameworks, and operating mechanisms to optimize our organization’s performance and efficiency

Desired Skills & Experience

• Proven ability to drive and own multiple tasks and large cross‑functional programs simultaneously
• Curious, open to new challenges, innovative, creative, self‑directed, and a collaborative teammate who thrives on continuous process improvement
• Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
• Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
• Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques
• Comfort with ambiguity and ability to navigate dynamic program scopes
• Passion for working across teams to drive high‑level solutions and resolve issues
• Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
• Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels
• 6-8 years of Program Management experience in a professional technology organization required
• PMP (Project Management Professional) certification preferred

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

Compensation

Base salary range: $105,000 – $160,000 USD. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.