Senior Program Manager

Publicis Groupe; New York, Northern (NY, KY); Hybrid; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability

401k

Parental and family care leave

Family forming assistance

Tuition reimbursement

Flexible time off

Job summary

Publicis Groupe in New York is seeking a Senior Program Manager to lead multi-channel production projects, ensuring high-quality deliverables, client satisfaction, and alignment with business goals.

You will own statements of work, budgets, and cross-functional workflows, guiding teams across digital, print, and video. A healthcare or digital agency background is a plus for this role.

Qualifications

• Professional presentation and client facing skills
• Effective negotiation and conflict management skills
• Advanced in Microsoft Office
• Proficient in Microsoft Project
• Knowledge of digital required
• Knowledge of healthcare is a strong plus
• Exhibits Integrity and Trust
• Exhibits Self Development
• Bachelor's degree required
• Demonstrates progression in level of responsibility within a professional project management environment
• Agency or digital project experience preferred
• Experience in communications or marketing environment preferred

Responsibilities

• Project Management: manages multi-channel projects, expert in one channel, solves problems strategically.
• SOWs: prepares and reviews complex SOWs; ensures budgets reflect actual work.
• Financials: accurately estimates costs and manages budgets.
• Critical Thinking & Technology: demonstrates strong thinking and adapts to new tech.
• Agency Processes: champions processes, defines workflows, ensures adherence.
• Creativity & Planning: creates project plans and collaborates to deliver.
• Quality & Process Improvement: ensures quality control and improvements.
• Problem Solving & Conflict Resolution: resolves issues and facilitates cross-team solutions.
• Resource Allocation & Communication: leads allocation discussions and keeps stakeholders informed.
• Risk Management: identifies and mitigates risks to timelines and budget.
• Financial Oversight: manages costs and provides forecasts.
• Conflict Resolution & Resource Planning: resolves conflicts and plans resources.
• Vendor & Production Management: oversees third-party vendors and production end-to-end.
• Change Management: handles scope changes and documentation.
• Team Leadership: mentors team members and supports onboarding.
• Culture: contributes to positive team environment.
• Problem Solving & Communication with clients: manages tough conversations and clear communication.
• Relationship Building: builds trust with client procurement and understands priorities.
• Expectation Management: aligns client and internal stakeholders’ expectations.
• Deliverables: ensures all productions meet client requirements.

Skills

Project management

Client-facing communication

Budgeting

Negotiation

Problem solving

Leadership

Healthcare knowledge

Integrity and trust

Self development

Bachelor's degree

Agency/digital experience

Marketing/communications experience

Education

Bachelor’s degree

Tools

Microsoft Office

Microsoft Project

Job description

Company description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment.

CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Overview

The Senior Program Manager leads the production of multi-channel projects of large size or complexity and is ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics.

Responsibilities

Key Responsibilities

• Project Management:Uses a flexible approach, is an expert in at least one production channel (digital, print, or video), and understands others well enough to solve problems strategically.
• Statements of Work (SOWs):Prepares and reviews complex SOWs quickly and accurately, ensuring budgets reflect the actual work required.
• Financials:Accurately estimates project costs and manages budgets.
• Critical Thinking & Technology:Demonstrates strong critical thinking and adapts quickly to new technologies.
• Agency Processes:Champions agency processes, defines team workflows, and ensures adherence.

Strategy

• Creativity & Planning:Finds creative solutions to resource and time constraints, creates and manages project plans collaboratively.
• Quality & Process Improvement:Ensures quality control, proactively identifies and implements process improvements, and suggests alternative solutions.
• Problem Solving & Conflict Resolution:Brings solutions to management, arbitrates team conflicts, and facilitates cross-team solutions.
• Resource Allocation & Communication:Leads resource allocation discussions, keeps the team informed, and manages communication plans.
• Risk Management:Actively identifies and mitigates risks related to quality, budget, and timelines.

Tactics and Execution

• Financial Oversight:Manages costs across projects, provides accurate forecasts.
• Conflict Resolution & Resource Planning:Proactively resolves conflicts and leads resource planning.
• Vendor & Production Management:Manages third-party vendors and oversees production from start to finish.
• Change Management:Handles change requests and documents scope changes.
• Team Leadership:Fosters positive relationships, mentors team members, and supports onboarding.
• Culture:Contributes to a positive team culture and environment.

Client Relationship

• Problem Solving & Communication:Confidently solves problems, manages difficult conversations, and ensures clear, timely client communication.
• Relationship Building:Engages with client procurement, builds trust and credibility, and understands client processes and priorities.
• Expectation Management:Manages expectations for both clients and internal stakeholders.
• Deliverables:Ensures all production deliverables meet client requirements.

Qualifications

• Professional presentation and client facing skills
• Effective negotiation and conflict management skills
• Advanced in Microsoft Office
• Proficient in Microsoft Project
• Knowledge of digital required
• Knowledge of healthcare is a strong plus
• Exhibits Integrity and Trust
• Exhibits Self Development
• Bachelors degree required
• Demonstrates progression in level of responsibility within a professional project management environment
• Agency or digital project experience preferred
• Experience in communications or marketing environment preferred

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

• medical coverage
• dental
• vision
• disability
• 401k
• parental and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/17/2026.