Senior Program Manager

Sechan Electronics, Inc.; Lititz (Lancaster County); On-site; USD 120,000 - 180,000; Full time

Job summary

Sechan Electronics, Inc. in Lititz, PA seeks a Senior Program Manager to act as the primary customer contact, oversee contract management, and lead integrated program teams for successful project execution.

You will drive opportunities, align contracts with proposals, manage schedules and budgets, mentor teams, and lead continuous improvement while traveling as needed to support customers and suppliers.

Qualifications

• Bachelor's Degree or equivalent in technical, business, or financial discipline.
• 10+ years of program management experience bringing new products into production.
• Demonstrated understanding and application of earned value management (EVM) on programs exceeding $1M.
• Proven people management, leadership, and conflict resolution skills.
• Proposal writing and mentoring with captures exceeding $5M in value.
• Ability to obtain and maintain a US Government security clearance.
• PMP certification desired.

Responsibilities

• Primary point of contact for customers; manages contracts and changes.
• Leads integrated program teams; coordinates with customers and suppliers.
• Identify new business opportunities and revenue streams.
• Develop proposals, initiate launch strategies, and oversee negotiations.
• Align customer contracts with Sechan proposals for project execution.
• Translate customer requirements across the organization.
• Create comprehensive project plans with milestones and deliverables.
• Manage schedules; mitigate schedule-related risks for customer satisfaction.
• Articulate project financials; implement risk mitigation and lessons learned.
• Lead improvements in business processes to drive efficiency.
• Perform additional duties as assigned to support the company vision.

Skills

Innovation

Customer focus

Contracts knowledge

Operational experience

Process improvement

Financial analysis

Professional development

Influence & negotiation

Communication skills

Time management

Travel willingness

MS Office & SQL

Education

Bachelor's degree or higher

Master's degree preferred

Tools

PMP certification desired

Program management tools

Job description

The Senior Program Manager serves as the primary point of contact for customers; manages all contractual aspects, oversees program changes and ensures customer satisfaction. This role leads integrated program teams, effectively facilitating communication and collaboration between internal functions, customers, and suppliers.

Position Responsibilities:

• Proactively seek and identify new business opportunities and revenue streams, leveraging existing customer relationships and business strategies to identify potential areas for growth.
• Lead the development of new proposals, initiating launch strategies and overseeing negotiations to secure new opportunities.
• Ensure precise alignment between customer contracts and Sechan proposals, establishing cohesion critical for successful project execution.
• Effectively communicate and translate customer requirements across the organization, fostering clarity and alignment among all stakeholders.
• Establish comprehensive project plans, assigning accountability for major milestones, action items, and customer deliverables, ensuring clarity and accountability within the team.
• Manage project schedules: adeptly and proactively mitigate schedule-related risks, ensuring optimum customer satisfaction.
• Articulate project-level financial successes or deficiencies, initiating risk mitigation strategies, and implementing lessons learned for long-term profitability.
• Lead and recommend improvements in existing business processes, driving continuous enhancement and efficiency within the organization.
• Perform additional duties as assigned to drive the vision, fulfill the mission, and abide by the values of this organization.

Skills & Abilities:

• Proven track record in innovation demonstrated through successful new product/process development projects.
• Demonstrated strong customer focus by integrating customer needs and feedback into project strategies, resulting in enhanced customer satisfaction.
• Applied comprehensive knowledge of business contracts, laws, and ethics in professional contexts, contributing to informed decision-making and ethical practices.
• Extensive experience in operational domains including scheduling, procurement, manufacturing, test engineering, and quality systems, evidenced by successful project implementations or roles undertaken.
• Led and executed significant corporate process improvement initiatives, driving enhanced efficiency and performance within the organization.
• Proficient in financial analysis, including interpreting income statements, balance sheets, and conducting return on investment analysis, applying financial insights to program management and decision-making.
• Actively engages in professional development through memberships and industry-relevant certifications, ensuring up-to-date knowledge in Program Management and Industry standards.
• Demonstrates strong influence-management, negotiation, and assertiveness skills, effectively navigating complex situations and negotiations.
• Exceptional interpersonal, communication, and presentation skills, fostering clear and effective communication across diverse stakeholders.
• Superior ability to organize and manage multiple priorities, ensuring efficient task management and project execution.
• Commitment to company values and employee development, reflecting dedication to organizational culture and growth.
• Willingness and ability to travel as required for business needs.
• Proficiency in Microsoft Office suite and expertise in sequel database products or relevant software required for efficient execution of responsibilities.

Qualifications:

• Bachelor's Degree or equivalent in a technical, business, or financial discipline, preferably in [mention specific fields or areas of study], Masters Degree Preferred.
• Extensive knowledge and hands-on experience in utilizing program management tools, methodologies, and industry standards, showcasing over 10 years of experience in successfully bringing new products into production.
• Demonstrated understanding and application of earned value management (EVM) practices, evidenced by effective reporting and management of programs exceeding $1M in value.
• Proven people management skills, leadership abilities, and conflict resolution expertise, with a strong track record of leading high-performance teams and resolving conflicts effectively.
• Proficiency as a talented proposal writer and mentor in proposal reviewing, demonstrating success in leading captures exceeding $5M in value.
• Ability to obtain and maintain a US Government security clearance, as required.
• Project Management Professional (PMP) certification desired.

Work Environment:

• Office Environment: Requires physical capability to work in an office environment including sit/stand up to 9 hours a day and use basic office tools such as a computer, copier/printer, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 1st Shift: additional hours as needed to meet demand. Occasional off-shift hours may also be required to provide support to operations.
• 9/80 work schedule.
• Occasional travel may be required.
• Office located in Lititz, PA, with occasional visited to Lancaster facility.