Senior Program Manager

Orange Grove Center; Chattanooga (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

ICF is seeking a Qualified Intellectual Disabilities Professional (QIDP) to join the Management Team in Chattanooga. The role coordinates staff, oversees active treatment plans, and ensures integration of services across programs.

Responsibilities include developing ISPs, supervising House Managers, scheduling staff, participating in HRC and accreditation processes, and mentoring other professionals.

Qualifications

• Bachelor's degree in a Human Service field is required.
• Minimum 1 year of supervisory experience with individuals with intellectual/developmental disabilities.
• Physical requirements: TB test and good health; ability to drive as needed.

Responsibilities

• Coordinate ISP meetings and develop Individual Support Plans.
• Observe individuals, review data, and revise programs as needed.
• Schedule staffing, supervise House Managers, and participate in on-call coverage.

Skills

Computer skills

Staff coordination

Supervision

Education

Bachelor's Degree in Human Service field

Job description

Job Details

• Job Location: Head Quarters - Chattanooga, TN 37404
• Position Type: Full Time
• Education Level: 4 Year Degree
• Job Shift: Flexible
• Job Category: Health Care

Job Summary

To perform and fulfill the requirements in the ICF Interpretive Guidelines of Qualified Intellectual Disabilities Professional (QIDP) and perform other duties needed as a member of the ICF Management Team, including but not limited to coordination of staff.

Job Requirements

• Attend and complete ongoing & required orientation and trainings.
• "F" endorsement on driver's license required.
• Fluent computers skills required.
• Constant professional demeanor and dedication to improving the lives and active treatment needs of people receiving ICF services required.
• Accuracy and timeliness of paperwork required.
• Helpful demeanor and interactions required.

Supervisory Structure

Reports to the assigned Assistant Director (s) in ICF, supervises House Managers. Works as an integral member of the ICF management team. Schedules staffing for the group homes and fills in for house staff positions as needed. Provides leadership and mentorship to all group home staff.

Primary Duties and Responsibilities

• Each client's active treatment program must be integrated, coordinated, and monitored by a Qualified Intellectual Disabilities Professional (QIDP)
• The QIDP observes individuals, reviews data and progress, and revises programs based on individual need and performance.
• The QIDP ensures consistency among external and internal programs and disciplines.
• The QIDP ensures service design and delivery which provides each individual with an appropriate active treatment program.
• The QIDP ensures that any discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual's assessment and program are resolved.
• The QIDP ensures follow-up to recommendations for services, equipment, and programs.
• The QIDP ensures that adequate environmental supports and assistive devices are present to promote independence.
• Active Treatment
• Integration
• Schedule Individual Support Plan (ISP) meetings
• Collect Risk Assessments for implantation into the ISPs
• Collect Comprehensive Functional Assessments for implantation into the ISPs
• Collect all other information for the ISP
• Create ISPs
• Present the ISPs to Circle of Supports (COSs) for final approvals
• Send Final ISPs to ICF Administration Assistant for distribution
• Coordination
• Ensures completion of Implementation Plans for goals and objectives
• Creates Data tracking Sheets for goals and objectives.
• Create Monthly summaries with review of progress on goals and objectives
• Monitoring
• Ensures monitoring and revision of Implementation Plans for goals and objectives. Monitors and revises Data Tracking Sheets for goals and objectives Revisions are a result of monitoring Monthly Reviews, Daily Notes, and site visits.
• Administrative Responsibilities
• Consults with ICF Management Team on a regular basis regarding operation and treatment needs of ICF clients - Attends and Participates in ICF Coordinator Meetings and House Manager meetings
• Attends and Participates in Human Rights Committee (HRC) Meetings monthly Prepares & submits documents in advance of meeting as requested by HRC facilitator or chairperson Attends Accreditation Meetings and ICF Survey Exit Conferences
• Assists in training other Qualified Intellectual Disability Professionals
• Supervision of ICF/11D Homes
• Participates in the hiring and firing process of ICF House Managers & Assistant House Managers Assist with interviewing and on-boarding House Managers and house staff as needed.
• Evaluates job performance and provides feedback to staff on a regular basis
• Coordinates vacation, schedules, time sheets, and other paperwork for ICF House Managers
• On-call responsibilities: Participate in a rotating 24 hour on-call system to ensure personnel oversight on evenings, nights, holidays and weekends.
• Completes in Unannounced House Checks
• Ensures proper staffing in order to provide direct care and active treatment in the homes as outlined in the staffing plan.
• Support House Managers and house staff through the securing of an adequate number of trained personnel to meet required staffing ratios
• Spend time in each home at least twice a week to ensure active involvement with staff, clients, and families
• All other duties as assigned and as needed to support the overall needs of the ICF department.

Professional Development

• Professional program staff must participate in on-going staff development and training in both formal and informal settings with other professional, paraprofessional, and nonprofessional staff members.
• Professional staff receive training in their own discipline to ensure adequate delivery of services and to be aware of developments in their field.
• Professional staff receive training in other disciplines to the extent necessary to meet the needs of each individual.
• Ensure the confidentiality and protection of client records as well as the protection of all rights of each person supported.
• Professional staff provide training & mentoring to others.
• Work both independently as needed and as a member of the ICF Management Team. Complete assignments promptly and take initiative in making improvements. Actively support their team & leadership in a professional manner
• Attend meetings, trainings, and conferences.

Qualifications

• Education: Bachelor's Degree in a Human Service field (including but not limited to: Sociology, Special Education, Rehabilitation Counseling, and Psychology) or Professional Category (Physical Development and Health, Nutritional Status, Sensorimotor Development, Affective Development, Speech and Language Development, Auditory Functioning, Cognitive Development, Social Development, Adaptive Behaviors and Independent Living Skills).
• Experience: At least 1 year of experience working with individuals with intellectual and/or developmental disabilities required. Familiarity with behavioral management needs preferred. At least 1 year of supervisory experience preferred. Previous work in a group home setting desired. Experience with prioritizing multiple tasks to completion and producing professional quality results.
• Physical Requirements: Good overall physical health and personal stamina. Physical examination, including TB skin test or chest x-ray required prior to employment. Ability to perform essential duties of driving, clerical tasks, and group home tasks.