Senior Program Manager

Payactiv, Inc.; Austin (TX); On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with company match

Tuition assistance

Gym reimbursement

Volunteer PTO

Paid family leave

Unlimited PTO

Office lunches

Career growth opportunities

Diversity and inclusion culture

Education reimbursement

Job summary

Payactiv, Inc. in Austin, TX is seeking a Senior Program Manager to lead large-scale, cross-functional programs in fintech.

You will partner with executives to define objectives, scope, timelines, budgets, and governance, and drive delivery across Product, Engineering, Operations, and Compliance. The ideal candidate has 7–10 years in program management, strong Agile/Hybrid delivery, and a proven ability to build executive dashboards and KPI reporting.

Qualifications

• 7–10 years of progressively responsible experience in program management or project management.
• Strong background in fintech, financial services, SaaS, or technology organizations.
• Experience leading large, cross-functional programs from inception through implementation.
• Knowledge of Agile, Scrum, Waterfall, and hybrid delivery models.
• PM certifications (PMP/PgMP/PMI-ACP or Scrum Master) preferred.

Responsibilities

• Lead planning, execution, and delivery of large-scale, cross-functional programs.
• Define objectives, scope, timelines, resources, budgets, and KPIs with leadership.
• Develop program plans with milestones, governance, and risk management.
• Coordinate Product, Engineering, Operations, and other teams for execution.
• Drive issue resolution, governance, and executive dashboards.
• Identify risks and mitigation strategies; escalate as needed.
• Mentor Program Managers and promote PMO best practices.
• Stay current with industry trends to drive innovation and efficiency.

Skills

Program management

Cross-functional leadership

Agile methodologies

Executive communication

Stakeholder management

Data-driven decision making

Education

Master's degree (MBA or related)

Bachelor’s degree in business/PM/Engineering/CS

Tools

Jira

Confluence

Asana

Smartsheet

Monday.com

Microsoft Project

Job description

Driven by Excellence. Powered by Curiosity. United in Obsession to Do Good.

At Payactiv, we believe everyone is worthy of financial dignity. Our team is built on a shared obsession to create products that reduce financial stress and improve lives. We thrive on curiosity, strive for excellence, and act with purpose every day. If you’re inspired to reimagine what’s possible for workers everywhere, explore our openings—or reach out and introduce yourself. There’s always room at the table for passionate problem-solvers.

Position: Senior Program Manager Location: Austin, TX
Job Id: 231 # of Openings: 1

Who we are…

Payactiv, Inc. is a leading financial technology company revolutionizing the way workers access and manage their earnings. As the pioneer of Earned Wage Access (EWA), we empower employees with real-time financial flexibility while enabling businesses to improve workforce engagement and productivity. Our mission is to provide inclusive financial wellness solutions that improve the lives of millions of workers. Payactiv is seeking a Senior Program Manager based in our Austin TX office, who is passionate about creating user‑centric fintech solutions that empower businesses and workers alike. This role requires a strategic thinker and customer advocate who thrives in a fast‑paced environment and excels at cross‑functional collaboration. The ideal candidate will have a strong technical background, a deep understanding of financial products, and a relentless focus on delivering exceptional user experiences.

What you will do…

• Lead the planning, execution, and successful delivery of multiple large-scale, cross‑functional programs and strategic initiatives.
• Partner with executive leadership and key stakeholders to define program objectives, success metrics, scope, timelines, resource requirements, and priorities.
• Develop comprehensive program plans that include milestones, dependencies, budgets, risk management strategies, communication plans, and governance frameworks.
• Coordinate cross‑functional teams across Product, Engineering, Operations, Customer Success, Compliance, Finance, Marketing, and other business functions to ensure successful execution.
• Drive accountability across teams by proactively identifying roadblocks, facilitating decision‑making, and ensuring timely resolution of issues.
• Establish and maintain program governance processes, ensuring transparency through executive dashboards, status reports, and KPI tracking.
• Identify program risks, develop mitigation strategies, and elevate critical issues appropriately to executive leadership.
• Manage competing priorities while balancing strategic initiatives with operational execution.
• Facilitate executive‑level meetings, steering committees, and cross‑functional planning sessions.
• Monitor program performance using key performance indicators (KPIs) and data‑driven insights to measure business impact and recommend improvements.
• Lead post‑implementation reviews, capturing lessons learned and driving continuous process improvement.
• Contribute to the development, implementation, and continuous improvement of Project Management Office (PMO) standards, methodologies, templates, and best practices.
• Mentor and provide guidance to Program Managers and Project Managers, promoting consistency and excellence in program execution.
• Stay informed on emerging industry trends, technologies, and best practices to identify opportunities for innovation and increased operational efficiency.

What you need…

• Master's degree (MBA or related discipline) preferred
• Bachelor’s degree in business administration, Project Management, Engineering, Computer Science, or a related field required
• 7–10 years of progressively responsible experience in program management, project management, or business operations, preferably within fintech, financial services, SaaS, or technology organizations.
• Demonstrated success leading large, complex, cross‑functional programs from inception through implementation.
• Strong understanding of program management methodologies, project lifecycle management, Agile, Scrum, Waterfall, and hybrid delivery models.
• Exceptional organizational, analytical, and strategic thinking skills with the ability to manage multiple priorities simultaneously
• Excellent executive communication, presentation, facilitation, and stakeholder management skills.
• Proven ability to influence without direct authority and build strong collaborative relationships across all levels of the organization.
• Experience developing executive dashboards, KPIs, reporting frameworks, and governance processes.
• Strong problem‑solving skills with the ability to make sound decisions in a dynamic, fast‑paced environment
• Proficiency with project management and collaboration tools such as Jira, Confluence, Asana, Smartsheet, Monday.com, Microsoft Project, or similar platforms. PMP, PgMP, PMI-ACP, Scrum Master, or comparable project management certification preferred.

What we offer…

• Company sponsored Health, dental, and vision insurance
• 401K, traditional, and Roth with company match
• Tuition Assistance or Tuition Reimbursement
• Monthly Gym Reimbursement
• Paid time off to volunteer
• Paid Family Leave
• Unlimited Paid Time Off
• Complimentary office lunches
• Opportunity to work with a great team committed to making a difference.
• Career Growth: Take on high‑impact responsibilities with ample opportunities for leadership and advancement.
• Impact‑Driven Mission: Be part of a company dedicated to improving financial wellness for millions of workers.
• User‑Centric Culture: Build products that genuinely improve people’s lives by prioritizing user experience and accessibility.
• Fast‑Growing Fintech: Work in a dynamic environment at the forefront of financial innovation.
• Salary Range: $135K to $155K (Based on experience) plus Bonus

Working here has its perks

Payactiv is a certified B‑Corp and Public Benefit Corporation. Not only are we dedicated to conducting business with the highest standards, it’s our legal commitment.

Certified good guys

Our purpose is to help lower income workers reduce financial stress and improve wellbeing. Your work here would impact millions of people every single day.

Culture is key

We have a highly collaborative and lively environment. Join monthly team bonding events, workout groups, interest groups, or the dance party in the marketing office.

We want you to excel

We encourage team members to attend events, find online courses, and explore their creative ideas. Ask about our education reimbursement programs.

We got you covered

We offer our employees health, dental, and vision coverage with a medical expense card to cover most co‑pays. We also offer a monthly internet and cell phone reimbursement.

Payactiv is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.