Senior Program Manager

Jobtailor; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

DSV Solutions seeks a Senior Manager of Project Management to lead a team of Project and Training Managers in delivering successful new business implementations.

You will drive planning, ensure delivery within scope, budget, and timeline, and maintain clear client communications while coordinating with cross-functional teams across the organization.

Qualifications

• Four-year degree is required, Industrial Engineering or Business Management preferred.
• Minimum 5 years in a leadership role.
• Minimum 5 years in Logistics/Supply Chain industry.

Responsibilities

• Lead a team of Project Managers and Training Managers to deliver new business implementations.
• Drive Advance Quality Planning at project initiation.
• Ensure adherence to standard implementations with scope, budget, and timeline.
• Monitor tollgate scheduling and project plans.
• Oversee project communications and status reporting to clients.
• Manage change control with proper documentation and justification.
• Coordinate CIP and CI initiatives within Implementation.
• Provide coaching and performance feedback for PMs and Training Managers.

Skills

Leadership

Project management

Training management

Communication

Education

Industrial Engineering or Business Management degree

Job description

• The DSV Solutions Senior Manager of Project Management is responsible for leading the team of Project Managers and Training Managers in pursuit of highly successful delivery of new business implementations.
• Driving the execution of Advance Quality Planning as the cornerstone of project initiation.
• Driving adherence to Implementation department standard approach and toolsets throughout the execution of each project to ensure a high level of delivery of Scope, Budget, and Timeline, and ultimately successful launch of new business.
• Monitoring scheduling and execution of tollgate meetings per the Implementation Standard and individual project plans.
• Monitoring and driving communication plans for each project to maintain consistency and thorough status reporting internally to DSV and facing the clients.
• Serving as first point of escalation and approval for Project Management change control, driving proper documentation and justification for changes.
• Maintaining alignment of DSV Project Management toolset standards between Implementation and Property & Projects.
• Supporting Business Development and Solution Design with estimated project timelines and startup cost validation based on specific RFP scope.
• Providing direct Project Management bandwidth for project tasks if/when required.
• Driving the team of Training Managers in development of training documentation per the finalized scope and processes in collaboration with the Engineer and WMS team.
• Ensuring that the training documentation (including SOPs, Work Instructions, and visual management) are delivered per the project schedule as aligned with the Project Manager.
• Ensuring that Training Plans are developed in concert with the HR, Safety, WMS, and Operations teams, and ultimately executed successfully.
• Planning and tracking work content for PMs and Training Managers, managing project assignments throughout the year and forecasting bandwidth via annual staff planning.
• Driving internal department CIP initiatives for Project Management & Training specifically and contributing to ideas & actions for CI initiatives for the Implementation department as a whole.
• Providing regular and frequent feedback and coaching to Project Managers and Training Managers individually and conducting formal performance reviews semi-annually.
• Managing opportunities for professional development (team and individual).

Requirements

• Four-year degree is basic requirement (Industrial Engineering or Business Management preferred)
• Minimum of 5 years of job related/relevant experience in a leadership role.
• Minimum of 5 years Logistics/Supply Chain Industry experience.