Senior Program Lead, Middle Market Transformation

Nationwide; Columbus (OH); On-site; USD 154,000 - 290,000; Full time

Job summary

Nationwide is seeking an AVP, Program Lead for a pivotal Middle Market transformation. This role drives end-to-end program outcomes across business capabilities, operating models, processes, and enabling technology, partnering with executives to deliver measurable value.

The role requires leading cross-functional teams, aligning strategy with execution, and ensuring organizational readiness for new processes and technologies across the Middle Market portfolio.

Qualifications

• Ten years’ related experience with strategy development and implementation.
• Experience leading large-scale programs and organizational change.
• Strong leadership and relationship management capabilities.
• Proven ability to collaborate with technical and business teams across the organization.
• Experience translating strategy into executable roadmaps and operating models.

Responsibilities

• Lead a Middle Market transformation spanning business capabilities, operating model, process, and technology.
• Guide end-to-end program outcomes with cross-functional teams.
• Translate strategic objectives into a prioritized roadmap with milestones and dependencies.
• Shape the future-state operating model, governance, and decision rights.
• Direct technology delivery in partnership with product and technology leaders.
• Establish program governance, performance management, and financial tracking.
• Drive change management and organizational readiness.
• Coordinate implementation and transition to operations.
• Strengthen execution through disciplined planning and accountability.
• Mentor teams across operations and technology.

Skills

Strategy development

Program leadership

Cross-functional leadership

Change management

Data analytics

Education

Bachelor's in Business or Finance

MBA preferred

Job description

Nationwide is seeking an AVP, Program Lead for a pivotal Middle Market transformation. This role drives end-to-end program outcomes across business capabilities, operating models, processes, and enabling technology, partnering with executives to deliver measurable value.

The role requires leading cross-functional teams, aligning strategy with execution, and ensuring organizational readiness for new processes and technologies across the Middle Market portfolio.