Senior Program Director — Enterprise Software (Remote)

Centric Software; Campbell (CA); On-site; Full time

Job description

Job Title

Project Director

Location

Anywhere in US / Remote

Experience Level

10 Years

Compensation

Negotiable

Job Description

The Project Director is the executive owner and governor for the company’s most complex, high-value, and strategically important software implementation programs. This role is accountable for managing executive-level client relationships, navigating organizational politics, managing multi-project dependencies, and ensuring the overall realization of client business value, often spanning multiple years and workstreams. The Project Director provides high-level guidance and oversight to the Project Managers (PMs) assigned to their programs.

Key Accountabilities & Responsibilities

• Executive Governance & Reporting: Establish and chair the client-side Steering Committee meetings, provide strategic updates, manage high-level risks, and secure executive sign-off on major program milestones and funding.
• Strategic Program Ownership: Define the overall program roadmap and business case for multi-year, multi-phase engagements, ensuring alignment between technical delivery and the client’s long-term strategic objectives.
• Complex Stakeholder Management: Navigate and resolve political or organizational blockers at the C-suite and VP level on both the client and company side.
• Risk Mitigation: Conduct strategic reviews of individual project plans managed by PMs, proactively identifying systemic risks, resource conflicts, and commercial threats before they impact delivery.
• Commercial & Financial Oversight: Oversee the consolidated program budget, manage the P&L for the entire engagement, and ensure all contract terms, change orders, and invoicing milestones are met to maximize commercial success.
• Methodology Adherence: Mentor Project Managers on applying the company’s PMO methodology to extremely large-scale and non-standard project environments while ensuring core compliance standards are maintained.
• Forecast Review: Review the budget forecast and resource allocation forecast prepared by the PMs to ensure comprehensiveness and accuracy.

Knowledge & Skills Requirements

• Required Technical Mastery: Expert, demonstrable experience leading multi-year, multi-stream software implementation programs. Deep understanding of financial management, revenue recognition, and program control frameworks.
• Organizational Knowledge: Extensive experience successfully executing programs within complex, global enterprise client environments, particularly navigating matrixed organizational structures.
• Specific Certification/Training: Advanced Program Management is strongly preferred.
• Leadership & Influence: Proven executive presence and a track record of driving large-scale change, influencing strategies and securing commitments from senior, often resistant, stakeholders.

Top Success Criteria

• Program Success: Achieve executive sign-off on the final Program Completion Certificate and successful realization of the original business value proposition.
• Program Profitability: Maintain the overall contracted program within the initial budgeted parameters.
• Referenceability: Secure the customer as a reference for the company.
• Process Compliance: Coach the PM to ensure that the project passes all internal project audits demonstrating adherence to PMO documentation and methodology standards.

Benefits

The US base salary range for this full-time position is Negotiable. Salary ranges are determined by role, level and location. Individual pay is influenced by work location, skills, experience and education. Compensation may include variable incentives.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.